Help! Mh4u constatly crashing

Issue:
when ever i try to launch mh4u it immediately crashes

System Information

  • Operating System: win 10
  • CPU: i7-9750h
  • GPU: rtx 2060
  • Citra Version (found in title bar): 1721
  • Game: MH4U

Diagnostic Log

citra_log.txt (13.8 KB)

System Information for Support

Client Version                                Nightly 1721 HEAD-89410c1
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             NVIDIA GeForce RTX 2060/PCIe/SSE2
GPU Driver Version                            471.68
CPU JIT                                       [x]
Hardware Renderer                             [ ]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [ ]
System Region                                 1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • Please enable the Vsync option if you are experiencing screen tearing.

Enable Hardware Renderer and Shader JIT. You might need to turn off Disk Shader Cache.
See the graphics settings in Citra.

that did nothing it still crashes

Upload a new log with the changes.

citra_log.txt (18.5 KB)

System Information for Support

Client Version                                Nightly 1721 HEAD-89410c1
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             NVIDIA GeForce RTX 2060/PCIe/SSE2
GPU Driver Version                            471.68
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

Hello? I eagerly await a responce!

Try setting up a portable build to rule out any issues with your regular Citra installation:

Go to Download Citra - Citra and select Manual download. Then under Nightly Build, click on your operating system’s icon to the right of the latest build available to download the build.
Extract it (.7z can be extracted using Winrar or 7zip) (.tar.gz can be extracted natively on MacOS) and put it where ever you wish. Inside the extracted mingw folder, create a folder called user. This Citra should now store all of its config, save files and such inside of this user folder.
Check to make sure that this user folder is in the same folder that contains citra-qt(.exe)
Now run the citra-qt executable found inside of the mingw folder and run your game.

Make sure to not install any game updates or DLC when testing.

it still crashed
should i get a log

citra_log.txt (15.1 KB)

System Information for Support

Client Version                                Nightly 1721 HEAD-89410c1
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             NVIDIA GeForce RTX 2060/PCIe/SSE2
GPU Driver Version                            471.96
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

Then we’ve ruled on Citra being the issue, and your hardware shouldn’t cause a problem either. That leaves the ROM itself. You’ll need to redump your game. Please refer to our game dumping guides:

Dumping Game Cartridges
Dumping Installed Titles

Make sure your GM9 is up to date and that you have enough free storage space available on your SD-Card to perform the dump.

works now!!! thanks