Help please! Citra-qt.exe stops working after I try to launch a game

Enter a description of your issue here, in full detail.
Whenever I try to launch any game on Citra I get a message saying citra-qt.exe has stopped working. Sometimes it launches the game but the screen turns black and nothing happens.

System Information

  • Operating System: Windows 8
  • CPU: intel core i3-4010u
  • GPU: Intel® HD Graphics 4400
  • Citra Version (found in title bar): Canary 1825
  • Game: Dragon Ball Fusions
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
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citra_log.txt (25.4 KB)
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System Information for Support

Client Version                                Canary 1825 HEAD-e1eca22
Operating System                              Windows 8.1 (6.3)
CPU                                           Intel(R) Core(TM) i3-4010U CPU @ 1.70GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4400
GPU Driver Version                  

Here’s some issues I found with your log that might help.

GPU Driver Version: Build

This driver is outdated, you need to update.

Download from
direct link:

then follow this guide to install it:

Since you have an old GPU you might need to turn off Disk Shader Cache and Accurate Multiplication(it is in the Advanced tab).

Thank you, this fixed my problem!

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