Enter a description of your issue here, in full detail.
Whenever I try to launch any game on Citra I get a message saying citra-qt.exe has stopped working. Sometimes it launches the game but the screen turns black and nothing happens.
- Operating System: Windows 8
- CPU: intel core i3-4010u
- GPU: Intel® HD Graphics 4400
- Citra Version (found in title bar): Canary 1825
- Game: Dragon Ball Fusions
- Screenshot of Issue (include the full Citra window including titlebar):
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (25.4 KB)
In order to save a copy of the log, follow this guide:
System Information for Support
Client Version Canary 1825 HEAD-e1eca22
Operating System Windows 8.1 (6.3)
CPU Intel(R) Core(TM) i3-4010U CPU @ 1.70GHz
Graphics API OpenGL 3.3.0
Graphics Renderer Intel(R) HD Graphics 4400
GPU Driver Version 10.18.10.3277
Here’s some issues I found with your log that might help.
GPU Driver Version: Build 10.18.10.3277
This driver is outdated, you need to update.
win64_18.104.22.16817.zip from https://downloadcenter.intel.com/download/29312/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-?product=75107
direct link: https://downloadmirror.intel.com/29312/a08/win64_22.214.171.12417.zip
then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/
Since you have an old GPU you might need to turn off Disk Shader Cache and Accurate Multiplication(it is in the Advanced tab).
Thank you, this fixed my problem!