Enter a description of your issue here, in full detail.
can’t open games

System Information

  • Operating System: DESKTOP-GNLFKS4
  • CPU: Core™ i3-6100 CPU @ 3.70GHz 3.70 GHz
  • GPU: Intel(R)
  • Citra Version (found in title bar): citra nightly
  • Game: pokemon ultra moon
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
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In order to save a copy of the log, follow this guide:
citra_log.txt (13.3 KB)

System Information for Support

Client Version                                Nightly 1707 HEAD-a2f34ea
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i3-6100 CPU @ 3.70GHz | AVX2 | FMA
Graphics API                                  OpenGL 3.3.1
Graphics Renderer                             Radeon (TM) RX 470 Graphics
GPU Driver Version                   27.20.1034.6
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • Due to AMD’s poorly optimized OpenGL driver, you may experience slowdowns.

You have a bunch of memory read/write errors which are a sign of a corrupted rom or update.

Redump the game and update by following the guides below. Have at least 4GB free space on your Nintendo 3DS’s SD card:

Install the update with File -> Install CIA then the base game will update automatically.