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System Information

  • Operating System: window 10 pro
  • CPU: i5
  • GPU:
  • Citra Version (found in title bar): citra nightly #873
  • Game: pokemon moon
  • Screenshot of Issue (include the full Citra window including titlebar):

    citra.txt (11.3 KB)

Diagnostic Log
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System Information for Support

Client Version                                Nightly #873 HEAD-93386ef
OpenGL Vendor                                 Microsoft Corporation
OpenGL Renderer                               GDI Generic
OpenGL Version                                1.1.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
Enable Vsync                                  null
LLE Audio Emulation Enabled                   null
System Region                                 -1

Here’s some issues I found with your log that might help.

  • You are running default Windows drivers for your GPU. You need to install the proper drivers for your graphics card from the manufacturer’s website.
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

I do not understand if you can say more clearly?

that’s a very outdated citra build, download the latest.

as the bot highlighted, you need to install the updated drivers for your GPU. search for support online if you don’t know how.