I am having trouble logging on to my citra web for the first time

eveytime i try to use the vitra web i get a verification issue even afte i have put the username and token, please help.
System Information

  • Operating System: windows 10 home
  • CPU: dual core
  • GPU:
  • Citra Version (found in title bar): 1460
  • Game: Pokemon Moon
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

Update Citra, you only need to enter the token now.