I cannot install Citra due to error “Cannot retrieve remote tree”, I am connected to internet.
- Operating System: Windows 10 Pro, Version 22H2
- CPU: AMD Ryzen 5600g
- GPU: AMD Radeon RX 6600
- Citra Version (found in title bar): citra-setup-windows, [Nightly Build - 40ba522] and [Canary Build - 53bf79f]
- Game: N/A
- Screenshot of Issue (include the full Citra window including titlebar):
Diagnostic Log: N/A
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Try change DNS to like Cloudflare: Block Malware With Cloudflare's New DNS Options or Google’s( Get Started | Public DNS | Google for Developers ) then reboot your computer after you have changed.
If that doesn’t work try a VPN or tether connection with your phone.
Thanks, but the issue persists.
And you’ve tried all options including using a VPN like NordVPN?
I tried with a free VPN but did not work. However, I found a solution. I was using Citra (.exe) but should have used citra-qt(.exe) instead. Also, I downloaded the file from the repository on GitHub and installed it at the address: Local Disk (C:) > Users > “Username” > Application Data > Local
The strange thing is that I installed Citra from an old PC and it worked. But from my new PC (which I factory reset recently and where Citra worked fine) I couldn’t install the program.
What I did was copy the file that was created on the old PC to the new PC, although I think it was not necessary, I just had to copy the GitHub repository to the App Data folder on the new PC.
Yes it works fine on my new PC before, and possibly it’s some C++ program I’m missing, but I’m not sure