I can't download Citra on my android phone

Citra Support
#1

Issue
In Play Market Citra not available for my device

System Information

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

#2

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

#3

you don’t met the requirements required for installing it…
The app requires a minimum of 64-bit Android 8 (Oreo), and OpenGL ES 3.2 support . These are relatively high requirements; however, they allow us to ensure that every device that can run Citra will have a reasonably good experience. As for hardware, we recommend a device with a Snapdragon 835 or better.

#4

Thanks! I check my device. CPU-Z show Snapdragon 435.

#5

Download AIDA64 and check the CPU tab, if it says “32-bit mode” then you will need a new phone.

#6

You phone might not be supporting it, because it requires a much powerful processor. It’s minimum requirements are snapdragon 665. Try downloading it on other device. Hope it helps

#7

Oh no. I have 32-bit mode. :frowning:

#8

Google Pixel devices are 64-bit. Google Pixel devices may be available in ALL Countries