I cant join in a room

Does anyone know how to solve the hosting configuration problem… I have a room for sale this message:

unable to connect to host. Verify that the connection settings are correct. If you still can’t connect, contact the host of the room and verify that the host is set up correctly.

(Cannot connect to the host. Please check that the connection setup is correct. If you still cannot connect, please contact the host in the room and check that the host is configured correctly with external port forwarded.)
ty :slight_smile:

In order for us to provide better support, we need to see the log generated by citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File

Citra does not host your room for you. This means that the one hosting the room needs to set up their system to allow for other people to connect to them. This requires forwarding the port that Citra uses in their router’s settings. Port forwarding like that is different per router model so we recommend that users consult their router’s instructions manual.