I can't open any games

Citra Support
#1

Issue:
Enter a description of your issue here, in full detail.

System Information

  • Operating System: Windows 10
  • CPU: Intel i5-2400
  • GPU: Geforce 210
  • Citra Version (found in title bar): Citra Nightly #1751
  • Game: Pokémon X
  • Screenshot of Issue :
    fatal error
    fatal error1286×574 12.5 KB

Diagnostic Log
citra_log.txt (13.5 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

#2

System Information for Support

Client Version                               Nightly 1751   HEAD-2fc7def
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz | AVX
Graphics API                                 OpenGL 3.3.0
Graphics Renderer                            GeForce 210/PCIe/SSE2
GPU Driver Version                           ?
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [ ]
System Region                                -1
Shader Disk Cache                            [ ]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from NVIDIA’s website. Official Drivers | NVIDIA
  • Please enable the Vsync option if you are experiencing screen tearing.
  • System configuration block 0xA0002, 0xA0002, 0xA0002, 0xA0001, 0xA0002, 0x70001, 0xB0000 appears to be corrupted. Please attempt the steps outlined in our FAQ https://citra-emu.org/wiki/faq/
#3

Need help. my Citra will start to load the game but then freeze.
citra_log.txt (4.0 KB)

#4

Please follow the steps outlined in our FAQ about the config block error. Additionally, you’ll need to disable Accurate Multiplication in Emulation>Configuration>Graphics>Advanced Tab as that option has issues in older GPUs like yours.

#5

The log file is incomplete. Make sure you follow the steps carefully:

  1. Open Citra, then go to File>Open Citra Folder (Citra>Open Citra Folder if on MacOS) and open up the log folder. Now keep that open in the background.
  2. Launch your game and encounter the problem; crash/slowdown/glitch and close Citra if it doesn’t do so by itself. Do not restart Citra as that will wipe the log of important information!
  3. Now upload the log file in this chat.
#6

citra_log.txt (6.2 KB)