I can't play MH4U. Help?

I’ve been trying to play MH4U through Citra, but the game ends up freezing and crashing my computer. I’ve tried everything, updating the drivers, but nothing solves the crash. Does anyone have any idea what it could be?

System Information

  • Operating System: Windows 10
  • CPU: Ryzen 3 3200g
  • GPU: Radeon RX 550 4GB
  • Citra Version (found in title bar): Citra Canary 2328
  • Game: Monster Hunter 4 Ultimate
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt (29.8 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                               Canary 2328   HEAD-048deca
Operating System                             Windows 10 Version 2009
CPU                                          AMD Ryzen 3 3200G with Radeon Vega Graphics     | AVX2 | FMA
Graphics API                                 OpenGL 4.3.0
Graphics Renderer                            Radeon RX550/550 Series
GPU Driver Version                           22.20.27.07.221020
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [ ]
Shader JIT                                   [ ]
System Region                                -1
Shader Disk Cache                            [ ]

Here’s some issues I found with your log that might help.

  • Due to AMD’s poorly optimized OpenGL driver, you may experience slowdowns.
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • Please enable the Vsync option if you are experiencing screen tearing.
  • You have cheats enabled. This might cause weird behaviour or crashes. Please disable them and retest if your game is experiencing bugs or crashes.

Update drivers to 22.11.2: https://www.amd.com/en/support/graphics/radeon-500-series/radeon-rx-500-series/radeon-rx-550

After that turn on Hardware Shader and Shader JIT.

Same problem, the game still crash :c

Please upload a new log file now that you have the up-to-date driver installed.

citra_log.txt (139.0 KB)

Here, sorry i’m late

System Information for Support

Client Version                               Canary 2329   HEAD-75cca07
Operating System                             Windows 10 Version 2009
CPU                                          AMD Ryzen 3 3200G with Radeon Vega Graphics     | AVX2 | FMA
Graphics API                                 OpenGL 4.3.0
Graphics Renderer                            Radeon RX550/550 Series
GPU Driver Version                           22.11.2.221130
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [ ]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [ ]

Here’s some issues I found with your log that might help.

  • Due to AMD’s poorly optimized OpenGL driver, you may experience slowdowns.
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • Please enable the Vsync option if you are experiencing screen tearing.
  • You have cheats enabled. This might cause weird behaviour or crashes. Please disable them and retest if your game is experiencing bugs or crashes.

Are you loading save states? Try just loading your in-game save. Save states can cause issues.

I don’t use save states

Your log says otherwise, e.g:
0004000000126300.01.cst created from a different revision

0004000000126300 is the titleID of the US version for 4U.

You can find save states in the states folder (File->Open Citra Folder)

Go to Emulation>Configuration>Graphics. Do you have Preload Custom Textures enabled? If so, disable them and check if the crash remains. If it does, go back to the graphics settings and also disable the Custom Textures option. Then try the game again. If the issue persists, upload a new log file.

citra_log.txt (6.8 KB)

The log file is incomplete. Make sure you follow the steps carefully:

  1. Open Citra, then go to File>Open Citra Folder (Citra>Open Citra Folder if on MacOS) and open up the log folder. Now keep that open in the background.
  2. Launch your game and encounter the problem; crash/slowdown/glitch and close Citra if it doesn’t do so by itself. Do not restart Citra as that will wipe the log of important information!
  3. Now upload the log file in this chat.