İ cant run citra need help

Citra Support
#1

Issue:
Enter a description of your issue here, in full detail.

System Information

  • Operating System: Windows 8.1
  • CPU: İntel Core 2 Duo CPU P8800 @ 2.66GHz 2.67 GHz
  • GPU: NVIDIA GeForce GT130M
  • Citra Version (found in titlebar): Tried shadow and blood
  • Game:
  • Screenshot of Issue (include the full Citra window including titlebar):
    image.jpg1366×768 267 KB

    This means your computer cant run citra
    Log:
    Paste your entire console window log here.
    Dont know how to find
    In order to save a copy of the log, follow this guide: How to Upload the Log File
#2

Citra doesn’t support 32-bit operating systems. Are you using a 32 or 64-bit OS?

#3

32 how can do it 64?

#4

You would need to install a 64-bit version of Windows. However, it appears that your GPU doesn’t support OpenGL 3.3+ so even if you installed a 64-bit version of Windows, your Graphics Card is too old for Citra to run.

#5

oh i understand can you say recommended system and your profile photo please

#7

Click this and go to:

System requirements and common issues

and you will have the answer. :slight_smile:

#8

My Citra isnt working, everytime I try to start ultra Sun it keeps crashing.
System:
OS: Windows 10
CPU: Intel® Core i5-8250U CPU @ 1.60GHz, 1800 Mhz, 4 Core(s), 8 Logical Processor(s)
GPU: Intel UHD Graphics
Citra Version: Citra nightly 1620
Game: Ultra Sun
Can someone help me if im doing something wrong?

#9

Other games work, we need log file to help you.

#10

Please upload a log file using our guide: How to Upload the Log File

#11

citra_log.txt (5.7 KB)

#12

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#13


Let the game run for a few seconds or crashing and upload the log.

#14

Sorry, Is this better
citra_log.txt (5.7 KB)

#15

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#16

nope, it must have at last 27.6 KB or something around this size.

#17

Make sure you follow the steps carefully:

  1. Open Citra and go to File>Open Citra Folder and open up the log folder. Now keep that open in the background.
  2. Launch your game and encounter the problem; crash/slowdown/glitch and close citra if it doesn’t do so by itself. Do not restart citra as that will wipe the log of important information!
  3. Now upload the log file in this chat.

@ionelush2001 No it doesn’t. If it crashes right after booting, the log file could be 9 KB, 11 KB or even 60 KB depending on what’s causing the crash.
Also, if they followed the previous steps correctly, they could simply be trying to launch an encrypted game. Which would also explain the small log file.

1 Like
#18

Do I go in to the log itself or stay in the folder it’s located in?

#19

Stay in the folder it’s located in, run the game after the crash, upload the log .

#20

Ok so i think this might work now
citra_log.txt (10.3 KB)

#21

System Information for Support

Client Version                                Nightly 1630 HEAD-2e0ce86
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) UHD Graphics 620
GPU Driver Version                            27.20.100.8681
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [ ]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.