I get a fatal error occured message when opening pokemon ultra moon

Citra Support
#1

Issue:
Enter a description of your issue here, in full detail.

when ever i open my game i get a fatal error message saying check the log

System Information

  • Operating System: windows 10
  • CPU: Intel(R) Core™ i3-6100 CPU @ 3.70GHz 3.70 GHz
  • GPU: nvidia rtx 750
  • Citra Version (found in title bar): citra nightly 1705
  • Game: pokemon ultra moon
    image
    image1282×567 11 KB

citra_log.txt (32.8 KB)

#2

System Information for Support

Client Version                                Nightly 1705 HEAD-edbd6df
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i3-6100 CPU @ 3.70GHz | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             GeForce GTX 750 Ti/PCIe/SSE2
GPU Driver Version                            460.89
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

#3

i couldnt find anything on the faq that had to do with this so im not sure where im supposed to be looking

#4

From the FAQ:

#5

how do i get to this file to delete it

#6

File>Open Citra Folder. Then follow the file path that the FAQ instructions show.