I get an error when trying to run a game

Citra Support
#1

Issue:
Every time I try to run a .3ds file in Citra it boots the game and shortly after gives me the error “Citra-qt.exe has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is availalble.”

When trying to run the latest version of Citra (Nightly 1828) the game doesn’t boot at all, giving me a “OpenGL 4.3 is not supported” error, so I downloaded the newest version of Citra that supports an earlier version of OpenGL (Nightly 1782). But I can’t even get Citra to run on the earlier version.

I don’t know what the problem is. Help would be appreciated.

System Information

  • Operating System: Windows 8.1
  • CPU: Unsure (computer says “not available”)
  • GPU: NVIDIA GeForce 210
  • Citra Version (found in title bar): Nightly 1782
  • Game: Tomodachi Life (USA)
  • Screenshot of Issue (include the full Citra window including titlebar):
    citra
    citra1360×768 59 KB

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (58.5 KB)

#2

Host CPU: Intel(R) Core(TM) i3-2120

Turn off Accurate Multiplication in the Advanced graphics settings in Citra configuration. Your GPU has issues with it.

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#3

It seems to work now, thank you for helping! Also good to know the CPU, I’ll be sure to write it down somewhere so I can have it for future reference. :grin:

1 Like