I got my GPU name wrong, ignore this

Issue:
I recently redownloaded my Citra, as I have not played for a while. I opened my Ultra Sun, and it went on my old save file, but for some reason, a part of my top screen was partly blocked out, though it wasn’t like this when I used to play.

System Information

  • Operating System: HP 24 All-in-One PC
  • CPU: Intel Core 13 8th Gen
  • GPU: Intel UHD Graphics 640
  • Citra Version (found in title bar): Citra Nightly 1818
  • Game: Pokémon Ultra Sun
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt (234.1 KB)

System Information for Support

Client Version                               Nightly 1818   HEAD-48ee112
Operating System                             Windows 10 Version 2009
CPU                                          Intel(R) Core(TM) i3-8100T CPU @ 3.10GHz | AVX2 | FMA
Graphics API                                 OpenGL 4.3.0
Graphics Renderer                            Intel(R) UHD Graphics 630
GPU Driver Version                           24.20.100.6344
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [ ]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

This driver is out of date. To update, download win64_25.20.100.6373.zip from https://downloadcenter.intel.com/download/28289/Intel-Graphics-Driver-for-Windows-10
Mirror download: https://downloadmirror.intel.com/28289/a08/win64_25.20.100.6373.zip

Then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

Now you should be able to install the latest DCH drivers directly:
Download and install gfx_win_101.3790_101.2114.exe from Intel® Graphics – Windows* DCH Drivers
Mirror download: https://downloadmirror.intel.com/751359/gfx_win_101.3790_101.2114.exe

Additionally, you should delete the old shader cache. Right click on your game in Citra, select the Disk Shader Cache option and then select the Delete OpenGL Shader Cache.