I have a problem with the cia file of pokemon Y

Hello good day, as I said in the title I have a problem when installing a cia file of: pokemon Y and the specifications of my pc are:
CPU Intel (R) Core ™
13-3240 a 3,40 GHz 3,40 GHz
the log file is:
[0.005156] Config core / settings.cpp: LogSettings: 78: Configuración de Citra:
[0.005219] Config core / settings.cpp: operator (): 75: Core_UseCpuJit: true
[0.005231] Config core / settings.cpp: operator (): 75: Core_CPUClockPercentage: 100
[0.005233] Config core / settings.cpp: operator (): 75: Renderer_UseGLES: false
[0.005235] Config core / settings.cpp: operator (): 75: Renderer_UseHwRenderer: true
[0.005236] Config core / settings.cpp: operator (): 75: Renderer_UseHwShader: true
[0.005237] Config core / settings.cpp: operator (): 75: Renderer_SeparableShader: false
[0.005239] Config core / settings.cpp: operator (): 75: Renderer_ShadersAccurateMul: true
[0.005240] Config core / settings.cpp: operator ( ): 75: Renderer_UseShaderJit: true
[0.005242] Config core / settings.cpp: operator (): 75: Renderer_UseResolutionFactor: 1
[0.005251] Config core / settings.cpp: operator (): 75: Renderer_FrameLimit: 100
[0.005252] Config core /settings.cpp:operator():75: Renderer_UseFrameLimitAlternate: false
[0.005253] Config core / settings.cpp: operator (): 75: Renderer_FrameLimitAlternate: 200
[0.005254] Config core / settings.cpp: operator (): 75: Renderer_VSyncNew : cierto
[0.005256] Config core / settings.cpp: operator (): 75: Renderer_PostProcessingShader: none (incorporado)
[0.005257] Config core / settings.cpp: operator (): 75: Renderer_FilterMode: true
[0.005258] Config core / settings.cpp : operator (): 75: Renderer_TextureFilterName: none
[0.005260] Config core / settings.cpp: operator (): 75: Stereoscopy_Render3d: 0
[0.005261] Config core / settings.cpp: operator (): 75: Stereoscopy_Factor3d: 0
[0.005262 ] Config core / settings.cpp: operator (): 75: Layout_LayoutOption: 0
[0.005263] Config core / settings.cpp: operator (): 75: Layout_SwapScreen: false
[0.005264] Config core / settings.cpp: operator (): 75: Layout_UprightScreen: falso
[0.005266] Config core / settings.cpp: operator (): 75: Utility_DumpTextures: false
[0.005267] Config core / settings.cpp: operator (): 75: Utility_CustomTexture: false
[0.005268] Config core / settings.cpp: operator ( ): 75: Utility_UseDiskShaderCache: true
[0.005268] Config core / settings.cpp: operator (): 75: Audio_EnableDspLle: false
[0.005270] Config core / settings.cpp: operator (): 75: Audio_EnableDspLleMultithread: false
[0.005271] Config core /settings.cpp:operator():75: Audio_OutputEngine: auto
[0.005272] Config core / settings.cpp: operator (): 75: Audio_EnableAudioStretching: true
[0.005288] Config core / settings.cpp: operator (): 75: Audio_OutputDevice : auto
[0.005294] Config core / settings.cpp: operator (): 75: Audio_InputDeviceType: 0
[0.005296] Config core / settings.cpp: operator (): 75: Audio_InputDevice: Predeterminado
[0.005297] Config core / settings.cpp: operador ( ): 75: Camera_OuterRightName: en blanco
[0.005298] Config core / settings.cpp: operator (): 75: Camera_OuterRightConfig:
[0.005299] Config core / settings.cpp: operator (): 75: Camera_OuterRightFlip: 0
[0.005301] Config core / settings.cpp: operator (): 75: Camera_InnerName: en blanco
[0.005302] Config core / settings.cpp: operator (): 75: Camera_InnerConfig:
[0.005303] Config core / settings.cpp: operator (): 75: Camera_InnerFlip: 0
[0.005304] Config core / settings.cpp: operator (): 75: Camera_OuterLeftName: en blanco
[0.005305] Config core / settings.cpp: operator (): 75: Camera_OuterLeftConfig:
[0.005307] Config core / settings.cpp: operator (): 75: Camera_OuterLeftFlip: 0
[0.005308] Config core / settings.cpp: operator () : 75: DataStorage_UseVirtualSd: true
[0.005309] Config core / settings.cpp: operator (): 75: DataStorage_SdmcDir: C: \ Users \ siond \ AppData \ Roaming / Citra / sdmc /
[0.005310] Config core / settings.cpp: operator (): 75: DataStorage_NandDir: C: \ Users \ siond \ AppData \ Roaming / Citra /
nand / [0.005311] Config core / settings.cpp: operator (): 75: System_IsNew3ds: true
[0.005313] Config core / settings.cpp : operator (): 75: System_RegionValue: -1
[0.005314] Config core / settings.cpp: operator (): 75: Debugging_UseGdbstub: false
[0.005315] Config core / settings.cpp: operator (): 75: Debugging_GdbstubPort: 24689
[0.323635] Input input_common / udp / client.cpp: StartCommunication: 207: Iniciando la comunicación con el servidor de entrada UDP en 127.0.0.1:26760
[1.207949] Frontend citra_qt / main.cpp: GMainWindow: 190: Citra Versión: Nightly 1703 | HEAD-9ff9727
[1.207970] Frontend citra_qt / main.cpp: GMainWindow: 206: CPU de host: CPU Intel (R) Core ™ i3-3240 a 3.40GHz | AVX
[1.208005] Frontend citra_qt / main.cpp: GMainWindow: 208: Sistema operativo host: Windows 10 (10.0)
[4.361413] Frontend citra_qt / main.cpp: CheckForUpdates: 832: No se puede iniciar la búsqueda de actualizaciones
[64.778955] Service.AM core / hle / service / am / am.cpp: InstallCIA: 333: Instalando D: / Games / juegos / nightly-mingw / roms / Folagor - Pokemon Y Random Dual Locke.cia…
[64.781632] Servicio .FS core / file_sys / ticket.cpp: GetTitleKey: 50: CommonKey 0 falta
[64.788073] Service.FS core / file_sys / ticket.cpp: GetTitleKey: 50: CommonKey 0 falta
[64.954501] Service.AM core / hle / service / am / am.cpp: InstallCIA: 370: instalación del archivo CIA abortada con el código de error c86044d2
[65.144775] Service.AM core / hle / service / am / am.cpp: Close: 290: CIAFile cerrado prematuramente, abortando la instalación…
[65.145158] Common.Filesystem common / file_util.cpp: DeleteDir: 247: failed C: \ Users \ siond \ AppData \ Roaming / Citra / sdmc / Nintendo 3DS / 000000000000000000000000000000000000/000000000000000000000000000000000000 / title / 00040000 / 00055e00 /: El directorio no está vacío.

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[71.082413] Frontend citra_qt / main.cpp: BootGame: 1022: Citra iniciando…
[71.358749] Audio.DSP audio_core / hle / wmf_decoder.cpp: Impl: 67: Media Foundation activado
[71.363710] Audio.DSP audio_core / hle / wmf_decoder_utils. cpp: MFDecoderInit: 50: Windows (R) Media Foundation encontró 1 descodificador (es) adecuado (s)
[71.481626] Audio.Sink audio_core / cubeb_sink.cpp: StateCallback: 137: Cubeb Audio Stream Started
[71.481675] RPC_Server core / rpc / rpc_server.cpp : RPCServer: 12: Iniciando el servidor RPC…
[71.481891] RPC_Server core / rpc / rpc_server.cpp: HandleRequestsLoop: 113: Se inició el controlador de solicitudes.
[71.482246] RPC_Server core / rpc / rpc_server.cpp: RPCServer: 16: RPC iniciado.
[71.511579] Service.FS core / file_sys / savedata_archive.cpp: OpenFile: 77: Archivo no existente C: \ Users \ siond \ AppData \ Roaming / Citra / nand / data / 000000000000000000000000000000000000 / sysdata / 00010017/00000000 / config can ’ t estar abierto sin mode create.
[71.511761] Service.FS core / file_sys / savedata_archive.cpp: DeleteFile: 120: Archivo no encontrado C: \ Users \ siond \ AppData \ Roaming / Citra / nand / data / 00000000000000000000000000000000 / sysdata / 00010017/00000000 / config
[71.520446] Service.HTTP core / hle / service / http_c.cpp: DecryptClCertA: 826: Falta el archivo ClCertA
[71.588575] Render.OpenGL video_core / renderer_opengl / renderer_opengl.cpp: Init: 1213: GL_VERSION: 3.3.0 - Build 10.18.10.458358
[71.58858358 ] Render.OpenGL video_core / renderer_opengl / renderer_opengl.cpp: Init: 1214: GL_VENDOR: Intel
[71.588586] Render.OpenGL video_core / renderer_opengl / renderer_opengl.cpp: Init: 1215: GL_RENDERER: Intel (R) HD Graphics 2500
[71.815084] Render.OpenGL video_core / renderer_opengl / gl_rasterizer.cpp: Rasterizer podría no ser compatible con ShadowOpenGL: para renderizar debido a extensiones OpenGL no compatibles.
[71.815095] Render.OpenGL video_core / renderer_opengl / gl_rasterizer.cpp: RasterizerOpenGL: 65: ARB_copy_image no compatible. Algunos juegos pueden producir artefactos.
[71.834664] Loader core / loader / ncch.cpp: Carga: 192: ID de programa: 0004000000055E00
[71.834873] Service.FS core / file_sys / ncch_container.cpp: OpenFile: 130: No se pudo abrir C: \ Users \ siond \ AppData \ Roaming / Citra / sdmc / Nintendo 3DS / 000000000000000000000000000000000000/00000000000000000000000000000000 / title / 0004000e / 00055e00 / content / 00000000.app
[71.957994] Loader core / hle / kernel / process.cpp: ParseKernelCaps: 141: ExHeader kernel versión: 2.35
[71.962442] Service.CFG core / hle / service / cfg / cfg.cpp: SetPreferredRegionCodes: 654: Código de región preferido configurado en 1
[71.987365] Render.OpenGL video_core / renderer_opengl / gl_shader_disk_cache.cpp: LoadTransferable: 117: No se encontró una caché de sombreado transferible para el juego con ID de título = 0004000000055E00
[72.434349] Service.SRV core / hle / service / sm / srv.cpp: RegisterClient : 63: llamado (STUBBED). PID de la persona que
llama = 11 [72.454670] Service.SRV core / hle / service / sm / srv.cpp: EnableNotification: 85: (STUBBED) llamado
[72.457849] Service.APT core / hle / service / apt / apt.cpp: GetLockHandle: 317: (STUBBED) llamado applet_attributes = 0X00000000
[72.464975] Service.NDM core / hle / service / ndm / ndm_u.cpp: OverrideDefaultDaemons: 186: (STUBBED) bit_mask = 0x0000000F
[72.466186] Service.NDM core / hle / service / ndm / ndm_u.cpp: 74: SuspendDaemons (STUBBED) bit_mask = 0x00000006
[72.468999] Service.APT core / hle / service / apt / apt.cpp: NotifyToWait: 296: (STUBBED) app_id = 768
[72.474559] Service.APT core / hle / service / apt / apt. cpp: AppletUtility: 590: (STUBBED) llamado comando = 0X00000007, input_size = 0X00000004, output_size = 0X00000001
[72.475092] Service.APT core / hle / service / apt / apt.cpp: AppletUtility: 590: (STUBBED) llamado comando = 0X00000004 , input_size = 0X00000001, output_size = 0X00000001
[72.479733] Service.FS core / hle / service / fs / fs_user.cpp: InitializeWithSdkVersion: 600: (STUBBED) llamado, versión: 0x050200C8
[72.480850] Service.FS ./core/file_sys/archive_backend.h:GetOpenDelayNs:193: No se inicializó el generador de retardo. Usando el predeterminado
[72.480856] Service.FS core / file_sys / archive_selfncch.cpp: OpenRomFS: 193: No se puede leer RomFS
[72.480870] Service.FS core / hle / service / fs / fs_user.cpp: OpenFileDirectly: 128: no se pudo obtener un identificador para el archivo [Binario: 000000000000000000000000] modo = 1 atributos = 0
[72.481956] Service.ERR core / hle / service / err_f.cpp: ThrowFatalError: 169: Error fatal
[72.481970] Service.ERR core / hle / service / err_f. cpp: ThrowFatalError: 171: Tipo de error fatal: Genérico
[72.481971] Service.ERR core / hle / service / err_f.cpp: LogGenericInfo: 149: PID: 0x0000000B
[72.481972] Service.ERR core / hle / service / err_f.cpp: LogGenericInfo: 150: REV: 0x00000000_0x0000C8E1
[72.481973] Service.ERR core / hle / service / err_f.cpp: LogGenericInfo: 152: TID:
0x0000] Servicio [72.48x1900000000] .ERR core / hle / service / err_f.cpp: LogGenericInfo: 154: AID: 0x00000000_0x00000000
[72.481974] Service.ERR core / hle / service / err_f.cpp: LogGenericInfo: 156: ADR: 0x00117EDC
[72.481975] Service.ERR core / hle / service / err_f.cpp: LogGenericInfo: 159: RSL: 0xC8804464
[72.481976] Service.ERR core / hle / service / err_f.cpp: LogGenericInfo: 160: Nivel: 25
[72.481976] Service.ERR core / hle / service / err_f.cpp: LogGenericInfo: 161: Resumen: 4
[72.481977] Service.ERR core / hle / service / err_f.cpp: LogGenericInfo: 162: Módulo: 17
[72.481978] Service.ERR core / hle / service / err_f.cpp: LogGenericInfo: 163: Desc: 100
[72.482034] Service.ERR core / hle / service / err_f.cpp: ThrowFatalError: 182: Datetime: 2021/04/27 12:55:48
[93.480485] Service.AM core / hle / service / am / am.cpp: InstallCIA: 333: Instalando D: / Games / juegos / nightly-mingw / roms / Folagor - Pokemon Y Random Dual Locke.cia …
[93.480860] Service.FS core / file_sys / ticket.cpp: GetTitleKey: 50: CommonKey 0 falta
[93.487935] Service.FS core / file_sys / ticket.cpp: GetTitleKey: 50: CommonKey 0 falta
[93.489788] Service.AM core /hle/service/am/am.cpp:InstallCIA:370: Instalación del archivo CIA abortada con el código de error c86044d2
[93.489833] Service.AM core / hle / service / am / am.cpp: Cerrar: 290: CIAFile cerrado prematuramente, abortando Instalar en pc…
[93.490064] Common.Filesystem common / file_util.cpp: DeleteDir: 247: failed C: \ Users \ siond \ AppData \ Roaming / Citra / sdmc / Nintendo 3DS / 000000000000000000000000000000000000/000000000000000000000000000000000000 / title / 00040000 / 00055e00 /: El directorio no está vacío.

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In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

citra_log.txt (19.9 KB)

System Information for Support

Client Version                                Nightly 1703 HEAD-9ff9727
Operating System                              Windows 10 (10.0)
CPU                                                   Intel(R) Core(TM) i3-3240 CPU @ 3.40GHz | AVX
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 2500
GPU Driver Version                            10.18.10.4358
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

^ This driver is out of date. To update, download win64_15.33.53.5161.zip (direct link) from Download Intel® Graphics Driver for Windows* [15.33]

Then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

Furthermore, because your iGPU has driver bugs, you’ll need to use an older version of Citra in order to prevent random freezing and crashing from occurring until you upgrade your hardware:
Download citra-windows-mingw-20191214-ddb7ead.7z from Release nightly-1392: Merge pull request #5020 from jroweboy/dynamic-mf · citra-emu/citra-nightly · GitHub
Extract it using Winrar or 7zip. Put the extracted folder anywhere you want. Now run citra-qt.exe from the folder and run your game.

You should also ofcourse, redump your game like the bot says. As your current ROM is faulty:

Dumping Game Cartridges
Dumping Installed Titles

Make sure your GM9 is updated to the latest version available and that you have enough free storage space available on your SD-Card to perform the dump.