I have a problem with the citra app

Enter a description of your issue here, in full detail.

System Information

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Diagnostic Log
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The application has a problem with the control, it is not recognizing the joystick and triggers and directional buttons C and D. I was using the xbox one s controller. Note: in other apps it is working normally

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Did you map your controller in Citra’s controls settings (Emulation>Configure>Controls)?

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yes but in the part of the analogues and triggers ZL and ZR. It is C-stick and d-pad. is not detected

Your English is making this very difficult to understand. Could you elaborate a bit more, also please upload a screenshot of your controls settings.