I need help! I can't login in Citra

Citra Support
#1

Issue:
I can’t log in the emulator even if I write my username and token correct

System Information

  • Operating System: Windows 10
  • CPU: Intel Core 13 - 7 100u 2.4 GHz
  • GPU:
  • Citra Version (found in title bar): Citra Nightly 1347
  • Game: Pokemon Omega Ruby
  • Screenshot of Issue (include the full Citra window including titlebar):
    Screenshot%20(85)
    Screenshot (85).jpg1920×1080 331 KB

The username and token are right,don’t ask about that

#2

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

#3

Check firewall/antivirus settings, double check that Citra isn’t blocked.

Also try change DNS to like: https://1.1.1.1/dns/ or https://developers.google.com/speed/public-dns/docs/using#change_your_dns_servers_settings restart your computer afterwards.

#4

Hello.

Yesterday we upgraded our token system to a new format.
There was a small window of downtime during the upgrade.

In order to login, please use the latest version of Citra, as old clients are no longer supported.

You can get your token at https://profile.citra-emu.org/

Help, i can login
#5

oooh so this is why i cant log in. well i cant play in the latest version of citra soo i will just keep using this one (my version is the “1280”)