I need help with Citra Crashing

Issue:
Citra Canary and Citra Nightly keeps crashing no matter which rom I am using and I have tried things that are already available to me in the Citra support comments.

System Information

  • Operating System: Windows 10

  • CPU:

  • GPU:

  • Citra Version (found in title bar):

  • Game: Pokemon Omega Ruby, Pokemon Alpha Sapphire
    citra_log.txt.old.txt (26.0 KB)

  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                               Canary 2258   HEAD-b9ea161
Operating System                             Windows 10 (10.0)
CPU                                          AMD Ryzen 3 2300U with Radeon Vega Mobile Gfx   | AVX2 | FMA
Graphics API                                 OpenGL 4.3.1
Graphics Renderer                            AMD Radeon(TM) Vega 6 Graphics
GPU Driver Version                           20.10.44 27.20.11044.7
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • Due to AMD’s poorly optimized OpenGL driver, you may experience slowdowns.

This driver is out of date. Please update to the latest available (22.8.2): https://www.amd.com/en/support/apu/amd-ryzen-processors/amd-ryzen-3-mobile-processors-radeon-vega-graphics/amd-ryzen-3

Yea I have updated everything but, Citra is still crashing like crazy.

citra_log.txt.old.txt (32.4 KB)

System Information for Support

Client Version                               Nightly 1784   HEAD-47c4f31
Operating System                             Windows 10 (10.0)
CPU                                          AMD Ryzen 3 2300U with Radeon Vega Mobile Gfx   | AVX2 | FMA
Graphics API                                 OpenGL 4.3.1
Graphics Renderer                            AMD Radeon(TM) Vega 6 Graphics
GPU Driver Version                           21.30.23.04 30.0.13023.4001
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • Due to AMD’s poorly optimized OpenGL driver, you may experience slowdowns.

Your driver is still out of date. Please update to the latest driver again (22.8.2). Whilst it’s installing, leave your PC completely alone until it is done installing. Don’t have anything other than the driver installation running on your computer. After it is done installing, restart your PC if you’re not prompted to do so. Then try Citra again.

Get optional update to 22.8.2. It has many improvements on open gl which citra needs to work better