I need help with citra the thing keeps crashing

so basically everytime i decide i want to play i 3ds game i use citra i go to load file and open the game but i cant even get past the first screen for example i tried playing pokemon sun and moon and i wasnt even able to go past language choice thingy where you select the language. it like works for one second and then goes 0fps and just crashes

  • Operating System: citra nightly
  • CPU: idk what this means
  • GPU: this too
  • Citra Version (found in title bar): citra canary 2139
  • Game: pokemon ultra sun
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (4.0 KB)

In order for us to provide better support, we need to see the log generated by citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File

Can someone plz help

The log file is incomplete. Make sure you follow the steps carefully:

  1. Open Citra, then go to File>Open Citra Folder (Citra>Open Citra Folder if on MacOS) and open up the log folder. Now keep that open in the background.
  2. Launch your game and encounter the problem; crash/slowdown/glitch and close Citra if it doesn’t do so by itself. Do not restart Citra as that will wipe the log of important information!
  3. Now upload the log file in this chat.