I open a game and my computer resets itself

Issue:
I can’t install a .cia file and whenever I try to play a game it basically resets my computer. Maybe the cia rom is corrupted, but the reset happens with any game.

System Information

  • Operating System:
  • CPU:
  • GPU:
  • Citra Version (found in title bar):
  • Game:
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt (25.8 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

SMT Strange Journey Redux US Decrypted.3ds has a different type than its extension.

Redump the game by following the guides below. Make sure you have enough free space on your Nintendo 3DS’s SD card:

Avoid dumping games in cia format as they aren’t as flexible.

I did not find anything wrong in your log file. Please wait for a moderator to assist.

See the FAQ regarding config block: https://citra-emu.org/wiki/faq/
Simply press CTRL+F then search for config block to find it. Try the solution there.