I try to open a game on citra but it doesn't work

I open citra and everything is fine but I try to open a game and then citra just gives 0 fps, I tried reinstalling both the games and citra but it doesn’t help.

System Information

  • Operating System:
  • CPU:
  • GPU: Intel® Premium® CPU N3540
  • Citra Version (found in title bar):
  • Game: Inazuma eleven big bang and Inazuma eleven supernova
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt (12.7 KB)

System Information for Support

Client Version                                Canary 1830 HEAD-55b529b
Operating System                              Windows 10 (10.0)
CPU                                                 Intel(R) Pentium(R) CPU  N3540  @ 2.16GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics
GPU Driver Version                            10.18.10.4491
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [ ]
System Region                                 -1
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. https://downloadcenter.intel.com/product/80939/Graphics-Drivers
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

which games???
some games dont boot

GPU Driver Version: 10.18.10.4491

This driver is outdated, you need to update.

Download win64_15.33.50.5129.zip from https://downloadcenter.intel.com/download/29473/Intel-Graphics-Driver-for-Windows-15-33-?product=85552
direct link: https://downloadmirror.intel.com/29473/a08/win64_15.33.50.5129.zip

then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

Since you have an old GPU which can randomly crash due to a driver bug you might also need to use Nightly 1392 until you upgrade your computer: https://github.com/citra-emu/citra-nightly/releases/tag/nightly-1392