I try to open the game, it doesn't load and then closes alone

Citra Support
#1

Issue:
I try to open the game, it doesn’t load and then closes alone.

System Information

  • Operating System: Windows 10
  • CPU: AMD Athlon 320GE with Radeon Vega Graphics
  • GPU: AMD Redeon ™ Vega 3 Graphics
  • Citra Version (found in title bar): Citra Canary 2364
  • Game: Inazuman Eleven Go Galaxy - Supernova (japan)
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt (10.9 KB)
In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

#2

In order for us to provide better support, we need to see the log generated by citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File

#3

Go to File>Open Citra Folder, then open up the shaders folder and delete the opengl folder found here. Now try your game again.

#4

SleepingSnake. I already tried that, but it didn’t work

#5

Then please upload a new log file.

#6

SleepingSnakeI, didn’t understand

#7

What did you not understand?

#8

the “upload a new log file” part

#9

I mean, you’ve done this before, in your opening post. Here’s the guide again if you’ve forgotten how: How to Upload the Log File

#10

it’s now understood.

#12

updated log file
citra_log.txt (10.9 KB)