I want to play the multiplayer but this error happens and i can't enter my friends rooms

I can’t play the multiplayer

System Information

  • Operating System: Windows 10 home 64 bits
  • CPU: Intel® Core™ i7-1065G7 CPU 1.30GHz 1.50 GHz 16.0 GB RAM
  • GPU: Intel® Iris® Plus Graphics
  • Citra Version (found in title bar): Citra Canary 1903
  • Game: Any game
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (10.0 KB)
In order to save a copy of the log, follow this guide:

I did not find anything wrong in your log file. Please wait for a moderator to assist.

Your friend needs to properly set up port forwarding in order for other users to join his/her room. He’ll have to look up how to port forward for their specific router model.