I'm having problems when i try to play a game

Citra Support
#1

When i try to play a game this happens: “A fatal error occured. Check the log for details.”

Log:
citra_log.txt (19.7 KB)

#2

System Information for Support

Client Version                               Nightly 1760   HEAD-593b0b2
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz | AVX2 | FMA
Graphics API                                 OpenGL 3.3.0
Graphics Renderer                            Intel(R) HD Graphics 620
GPU Driver Version                           27.20.100.7987
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics