Infinite loading screen

Issue:
Hello
This is the first time I have used Citra, so I don’t know how the platform works in detail. However, something special happens when launching each of my games: the loading screen crashes until the application stops responding. I don’t know where the problem is coming from and thank you for your future help.

System Information

  • Operating System:
  • CPU: Intel® Core™ i5-8265U CPU
  • GPU: GPU 1: Intel® UHD Graphics 620
  • Citra Version (found in title bar): 1649
  • Game: All
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
[ 0.006825] Config core/settings.cpp:LogSettings:78: Citra Configuration:
[ 0.006840] Config core/settings.cpp:operator():75: Core_UseCpuJit: false
[ 0.006844] Config core/settings.cpp:operator():75: Core_CPUClockPercentage: 100
[ 0.006845] Config core/settings.cpp:operator():75: Renderer_UseGLES: false
[ 0.006846] Config core/settings.cpp:operator():75: Renderer_UseHwRenderer: true
[ 0.006846] Config core/settings.cpp:operator():75: Renderer_UseHwShader: true
[ 0.006846] Config core/settings.cpp:operator():75: Renderer_SeparableShader: false
[ 0.006847] Config core/settings.cpp:operator():75: Renderer_ShadersAccurateMul: true
[ 0.006847] Config core/settings.cpp:operator():75: Renderer_UseShaderJit: true
[ 0.006848] Config core/settings.cpp:operator():75: Renderer_UseResolutionFactor: 1
[ 0.006848] Config core/settings.cpp:operator():75: Renderer_FrameLimit: 100
[ 0.006849] Config core/settings.cpp:operator():75: Renderer_UseFrameLimitAlternate: false
[ 0.006849] Config core/settings.cpp:operator():75: Renderer_FrameLimitAlternate: 200
[ 0.006850] Config core/settings.cpp:operator():75: Renderer_VSyncNew: true
[ 0.006850] Config core/settings.cpp:operator():75: Renderer_PostProcessingShader: none (builtin)
[ 0.006851] Config core/settings.cpp:operator():75: Renderer_FilterMode: true
[ 0.006851] Config core/settings.cpp:operator():75: Renderer_TextureFilterName: none
[ 0.006852] Config core/settings.cpp:operator():75: Stereoscopy_Render3d: 0
[ 0.006852] Config core/settings.cpp:operator():75: Stereoscopy_Factor3d: 0
[ 0.006853] Config core/settings.cpp:operator():75: Layout_LayoutOption: 0
[ 0.006853] Config core/settings.cpp:operator():75: Layout_SwapScreen: false
[ 0.006854] Config core/settings.cpp:operator():75: Layout_UprightScreen: false
[ 0.006854] Config core/settings.cpp:operator():75: Utility_DumpTextures: false
[ 0.006855] Config core/settings.cpp:operator():75: Utility_CustomTextures: false
[ 0.006855] Config core/settings.cpp:operator():75: Utility_UseDiskShaderCache: true
[ 0.006855] Config core/settings.cpp:operator():75: Audio_EnableDspLle: false
[ 0.006856] Config core/settings.cpp:operator():75: Audio_EnableDspLleMultithread: false
[ 0.006856] Config core/settings.cpp:operator():75: Audio_OutputEngine: auto
[ 0.006857] Config core/settings.cpp:operator():75: Audio_EnableAudioStretching: true
[ 0.006857] Config core/settings.cpp:operator():75: Audio_OutputDevice: auto
[ 0.006858] Config core/settings.cpp:operator():75: Audio_InputDeviceType: 0
[ 0.006858] Config core/settings.cpp:operator():75: Audio_InputDevice: Default
[ 0.006859] Config core/settings.cpp:operator():75: Camera_OuterRightName: blank
[ 0.006859] Config core/settings.cpp:operator():75: Camera_OuterRightConfig:
[ 0.006860] Config core/settings.cpp:operator():75: Camera_OuterRightFlip: 0
[ 0.006860] Config core/settings.cpp:operator():75: Camera_InnerName: blank
[ 0.006861] Config core/settings.cpp:operator():75: Camera_InnerConfig:
[ 0.006867] Config core/settings.cpp:operator():75: Camera_InnerFlip: 0
[ 0.006868] Config core/settings.cpp:operator():75: Camera_OuterLeftName: blank
[ 0.006868] Config core/settings.cpp:operator():75: Camera_OuterLeftConfig:
[ 0.006869] Config core/settings.cpp:operator():75: Camera_OuterLeftFlip: 0
[ 0.006869] Config core/settings.cpp:operator():75: DataStorage_UseVirtualSd: true
[ 0.006870] Config core/settings.cpp:operator():75: System_IsNew3ds: false
[ 0.006870] Config core/settings.cpp:operator():75: System_RegionValue: 2
[ 0.006870] Config core/settings.cpp:operator():75: Debugging_UseGdbstub: true
[ 0.006871] Config core/settings.cpp:operator():75: Debugging_GdbstubPort: 24689
[ 0.735243] Input input_common/udp/client.cpp:StartCommunication:207: Starting communication with UDP input server on 127.0.0.1:26760
[ 0.846398] Frontend citra_qt/main.cpp:GMainWindow:190: Citra Version: Nightly 1649 | HEAD-a13a230
[ 0.846412] Frontend citra_qt/main.cpp:GMainWindow:193: Host CPU: Intel® Core™ i5-8265U CPU @ 1.60GHz
[ 0.846463] Frontend citra_qt/main.cpp:GMainWindow:195: Host OS: Windows 10 (10.0)
[ 0.901898] Service.FS core/file_sys/ncch_container.cpp:Load:242: Secure1 KeyX missing
[ 0.901910] Service.FS core/file_sys/ncch_container.cpp:Load:342: NCCH is marked as encrypted but with decrypted exheader. Force no crypto scheme.
[ 0.904120] Service.FS core/file_sys/ncch_container.cpp:Load:242: Secure1 KeyX missing
[ 0.904130] Service.FS core/file_sys/ncch_container.cpp:Load:342: NCCH is marked as encrypted but with decrypted exheader. Force no crypto scheme.
[ 1.048261] Frontend citra_qt/main.cpp:CheckForUpdates:821: Update check started
[ 2.000961] Frontend citra_qt/main.cpp:OnUpdateFound:834: No updates found
[ 3.999471] Frontend citra_qt/main.cpp:BootGame:1013: Citra starting…
[ 4.110558] Service.FS core/file_sys/ncch_container.cpp:Load:242: Secure1 KeyX missing
[ 4.110567] Service.FS core/file_sys/ncch_container.cpp:Load:342: NCCH is marked as encrypted but with decrypted exheader. Force no crypto scheme.
[ 4.177503] Audio.DSP audio_core/hle/wmf_decoder.cpp:Impl:67: Media Foundation activated
[ 4.179461] Audio.DSP audio_core/hle/wmf_decoder_utils.cpp:MFDecoderInit:50: Windows® Media Foundation found 1 suitable decoder(s)
[ 9.291357] Audio.Sink audio_core/cubeb_sink.cpp:StateCallback:137: Cubeb Audio Stream Started
[ 9.291392] RPC_Server core/rpc/rpc_server.cpp:RPCServer:12: Starting RPC server …
[ 9.291672] RPC_Server core/rpc/rpc_server.cpp:HandleRequestsLoop:113: Request handler started.
[ 9.291806] RPC_Server core/rpc/rpc_server.cpp:RPCServer:16: RPC started.
[ 9.294145] Service.FS core/file_sys/ncch_container.cpp:LoadOverrides:472: Loaded NCCH C:\Users\water\AppData\Roaming/Citra/nand/00000000000000000000000000000000/title/0004009b/00010202/content/00000000.app is tainted, application behavior may not be as expected!
[ 9.294822] Service.FS core/file_sys/ncch_container.cpp:LoadOverrides:472: Loaded NCCH C:\Users\water\AppData\Roaming/Citra/nand/00000000000000000000000000000000/title/0004009b/00010402/content/00000000.app is tainted, application behavior may not be as expected!
[ 9.295611] Service.FS core/file_sys/ncch_container.cpp:LoadOverrides:472: Loaded NCCH C:\Users\water\AppData\Roaming/Citra/nand/00000000000000000000000000000000/title/0004009b/00014002/content/00000000.app is tainted, application behavior may not be as expected!
[ 9.296503] Service.FS core/file_sys/ncch_container.cpp:LoadOverrides:472: Loaded NCCH C:\Users\water\AppData\Roaming/Citra/nand/00000000000000000000000000000000/title/0004009b/00014102/content/00000000.app is tainted, application behavior may not be as expected!
[ 9.297320] Service.FS core/file_sys/ncch_container.cpp:LoadOverrides:472: Loaded NCCH C:\Users\water\AppData\Roaming/Citra/nand/00000000000000000000000000000000/title/0004009b/00014202/content/00000000.app is tainted, application behavior may not be as expected!
[ 9.298140] Service.FS core/file_sys/ncch_container.cpp:LoadOverrides:472: Loaded NCCH C:\Users\water\AppData\Roaming/Citra/nand/00000000000000000000000000000000/title/0004009b/00014302/content/00000000.app is tainted, application behavior may not be as expected!
[ 9.298938] Service.FS core/file_sys/ncch_container.cpp:LoadOverrides:472: Loaded NCCH C:\Users\water\AppData\Roaming/Citra/nand/00000000000000000000000000000000/title/000400db/00010302/content/00000000.app is tainted, application behavior may not be as expected!
[ 9.305908] Service.HTTP core/hle/service/http_c.cpp:DecryptClCertA:827: ClCertA file missing

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

citra_log.txt (8.1 KB)

System Information for Support

Client Version                                Nightly 1649 HEAD-a13a230
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i5-8265U CPU @ 1.60GHz
Graphics API                                  OpenGL ?
Graphics Renderer                             ?
CPU JIT                                       [ ]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 2
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • CPU JIT should be enabled for the best performance. Please enable this option.
  • You have GDB debugging enabled. This will cause Citra not to launch games. This is only intended for debugging purposes and should be disabled in settings.