Installation interrupted

When trying to install an update in cia format I get that the installation has been canceled and that I go to check the logs for more information

Citra Canary 1695  25_04_2020 12_32_49 p. m. imagecitra_log.txt (4.9 KB)
The information they have sent me does not solve the problem I have

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

System Information for Support

Client Version                                Canary 1695 HEAD-874091b
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

But this does not solve the problem of game updates as it remains the same

System Information for Support

Client Version                                Canary 1695 HEAD-874091b
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

Follow this guide to dump it correctly, make sure you have enough free space on your SD card:

My problem is in the emulator that does not let me update the games announcing that the update or installation has been canceled
¿Y no me podrian anunciar en español?