Instant crash on game startup

Citra Support
1

Issue:
Instant Crash at the start of the game

System Information

  • Operating System: Windows 11 Home
  • CPU: AMD Ryzen 7 7800X3D
  • GPU: Radeon RX 7900 XTX
  • Citra Version (found in title bar): nightly 2018
  • Game: Dragon Quest Monster Terry no Wonderland
  • Screenshot of Issue (include the full Citra window including titlebar): i can’t screen anything since it doesnt even start

Diagnostic Log
citra_log.txt (15.1 KB)

2

System Information for Support

Client Version                               Nightly 2018  HEAD-ec55807
Operating System                             Windows 11 Version 22H2 (Build 22621.2428)
CPU                                          AMD Ryzen 7 7800X3D 8-Core Processor            | AVX512 | FMA
Graphics API                                 Unknown (?)
Graphics Renderer                            ?
GPU Driver Version                           ?
CPU JIT                                      [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [ ]

Here’s some issues I found with your log that might help.

  • Please enable the Vsync option if you are experiencing screen tearing.
3

citra_log.txt (15.1 KB)

Still not working

4

System Information for Support

Client Version                               Nightly 2018  HEAD-ec55807
Operating System                             Windows 11 Version 22H2 (Build 22621.2428)
CPU                                          AMD Ryzen 7 7800X3D 8-Core Processor            | AVX512 | FMA
Graphics API                                 Unknown (?)
Graphics Renderer                            ?
GPU Driver Version                           ?
CPU JIT                                      [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [ ]

I did not find anything wrong in your log file. Please wait for a human moderator to assist.

5

Download and run vkdiag.exe. Post its output here.

6

[+] VkDiag version: 1.2.2
[i] CPU: AMD Ryzen 7 7800X3D 8-Core Processor
[+] OS: Microsoft Windows 11 Famille
[+] Version: 10.0.22621 (Windows 11 22H2)
[+] System Vulkan loader version: 1.3.261.0

Found 2 active GPUs:
[v] AMD Radeon RX 7900 XTX
[+] Driver version: 31.0.22017.3004 (10-16-2023)
[v] Proper Vulkan driver registration
[v] AMD Radeon™ Graphics
[+] Driver version: 31.0.22017.3004 (10-16-2023)
[v] Proper Vulkan driver registration

Vulkan registration information:
[+] No explicit driver registration entries
[+] Implicit layers registration (HKEY_LOCAL_MACHINE, 64-bit):
[+] Steam Overlay, API v1.3.207 (SteamOverlayVulkanLayer64.json)
[+] Steam Pipeline Caching, API v1.3.207 (SteamFossilizeVulkanLayer64.json)
Overwolf Overlay, v2.2.234.6, API v1.2.131 (ow-vulkan-overlay64.json)
[+] OWOBS hook, v2.2.233.0, API v1.2.131 (ow-graphics-vulkan64.json)
[+] Open Broadcaster Software hook, v1.8.1.0, API v1.3.216 (obs-vulkan64.json)
[+] Implicit layers registration (HKEY_LOCAL_MACHINE, 32-bit):
[+] Open Broadcaster Software hook, v1.8.1.0, API v1.3.216 (obs-vulkan32.json)
[+] Steam Overlay, API v1.3.207 (SteamOverlayVulkanLayer.json)
[+] Steam Pipeline Caching, API v1.3.207 (SteamFossilizeVulkanLayer.json)
[+] Implicit layers registration (HKEY_CURRENT_USER, 64-bit):
[+] Vulkan overlay layer for Epic Online Services, API v1.2.136 (EOSOverlayVkLayer-Win32.json)
[+] Vulkan overlay layer for Epic Online Services, API v1.2.136 (EOSOverlayVkLayer-Win64.json)
Everything seems to be fine.

7

Disable Overwolf. This program messes with Vulkan and OpenGL applications. Then try Citra again.

8

I uninstalled it and it’s still the same

9

Please upload a new vkdiag.exe output.

10

[+] VkDiag version: 1.2.2
[i] CPU: AMD Ryzen 7 7800X3D 8-Core Processor
[+] OS: Microsoft Windows 11 Famille
[+] Version: 10.0.22621 (Windows 11 22H2)
[+] System Vulkan loader version: 1.3.261.0

Found 2 active GPUs:
[v] AMD Radeon RX 7900 XTX
[+] Driver version: 31.0.22017.3004 (10-16-2023)
[v] Proper Vulkan driver registration
[v] AMD Radeon™ Graphics
[+] Driver version: 31.0.22017.3004 (10-16-2023)
[v] Proper Vulkan driver registration

Vulkan registration information:
[+] No explicit driver registration entries
[+] Implicit layers registration (HKEY_LOCAL_MACHINE, 64-bit):
[+] Open Broadcaster Software hook, v1.8.1.0, API v1.3.216 (obs-vulkan64.json)
[+] Steam Overlay, API v1.3.207 (SteamOverlayVulkanLayer64.json)
[+] Steam Pipeline Caching, API v1.3.207 (SteamFossilizeVulkanLayer64.json)
[+] Implicit layers registration (HKEY_LOCAL_MACHINE, 32-bit):
[+] Open Broadcaster Software hook, v1.8.1.0, API v1.3.216 (obs-vulkan32.json)
[+] Steam Overlay, API v1.3.207 (SteamOverlayVulkanLayer.json)
[+] Steam Pipeline Caching, API v1.3.207 (SteamFossilizeVulkanLayer.json)
[+] Implicit layers registration (HKEY_CURRENT_USER, 64-bit):
[+] Vulkan overlay layer for Epic Online Services, API v1.2.136 (EOSOverlayVkLayer-Win32.json)
[+] Vulkan overlay layer for Epic Online Services, API v1.2.136 (EOSOverlayVkLayer-Win64.json)
Everything seems to be fine.