Issue with running Citra on Mac

#1

Issue: Fatal Error message
Enter a description of your issue here, in full detail.


System Information

  • Operating System: 1.8 GHz Intel Core i5
  • Citra Version (found in title bar): Canary
  • Game: Animal Crossing: New Leaf
  • Screenshot of Issue (include the full Citra window including titlebar):

Log:

Paste your entire console window log here.

In order to save a copy of the log, follow this guide: How to Upload the Log File

[ 0.000000] Frontend citra_qt/main.cpp:CheckForUpdates:512: Unable to start check for updates
[ 12.272038] Frontend citra_qt/main.cpp:BootGame:649: Citra starting…
[ 12.371290] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:487: GL_VERSION: 4.1 INTEL-10.25.13
[ 12.371319] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:488: GL_VENDOR: Intel Inc.
[ 12.371324] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:489: GL_RENDERER: Intel® HD Graphics 6000
[ 12.377031] Loader core/loader/ncch.cpp:Load:159: Program ID: 0004000000086300
[ 12.377108] Service.FS core/file_sys/ncch_container.cpp:OpenFile:113: Failed to open /Users/gabrielle/.local/share/citra-emu/sdmc/Nintendo 3DS/00000000000000000000000000000000/00000000000000000000000000000000/title/0004000e/00086300/content/00000000.app
[ 12.399564] Loader core/hle/kernel/process.cpp:ParseKernelCaps:114: ExHeader kernel version: 2.32
[ 12.400447] Service.FS core/file_sys/ncch_container.cpp:LoadSectionExeFS:275: Attempting to load logo from the ExeFS
[ 12.400853] Service.CFG core/hle/service/cfg/cfg.cpp:SetPreferredRegionCode:602: Preferred region code set to 1
[ 13.033784] Service.SRV core/hle/service/sm/srv.cpp:RegisterClient:48: (STUBBED) called
[ 13.034219] Service.SRV core/hle/service/sm/srv.cpp:EnableNotification:70: (STUBBED) called
[ 13.037096] Service.APT core/hle/service/apt/apt.cpp:GetLockHandle:255: (STUBBED) called applet_attributes=0X00000000
[ 13.043716] Service.NDM core/hle/service/ndm/ndm.cpp:OverrideDefaultDaemons:207: (STUBBED) default_daemon_bit_mask=0x0000000F
[ 13.044970] Service.NDM core/hle/service/ndm/ndm.cpp:SuspendDaemons:92: (STUBBED) daemon_bit_mask=0x00000009
[ 13.062128] Service.FS core/hle/service/fs/fs_user.cpp:InitializeWithSdkVersion:540: (STUBBED) called, version: 0x040202C8
[ 13.154514] Service.FRD core/hle/service/frd/frd.cpp:SetClientSdkVersion:147: (STUBBED) called, version: 0x040202C8
[ 13.154979] Service.FRD core/hle/service/frd/frd.cpp:GetMyPresence:34: (STUBBED) called
[ 13.155615] Service core/hle/service/service.cpp:ReportUnimplementedFunction:163: unknown / unimplemented function ‘SetNotificationMask’: port=‘frd:u’ cmd_buf={[0]=0x210040, [1]=0x80}
[ 13.156289] Service.FRD core/hle/service/frd/frd.cpp:GetFriendKeyList:49: (STUBBED) called, unknown=0, frd_count=100
[ 13.165443] Service.FS core/file_sys/savedata_archive.cpp:CreateFile:222: /Users/gabrielle/.local/share/citra-emu/nand/data/00000000000000000000000000000000/extdata/00048000/F000000B/user/gamecoin.dat already exists
[ 13.174361] Service.PTM core/hle/service/ptm/ptm.cpp:GetTotalStepCount:106: (STUBBED) called
[ 13.180807] Service.APT core/hle/service/apt/apt.cpp:NotifyToWait:234: (STUBBED) app_id=768
[ 13.184701] Service.APT core/hle/service/apt/apt.cpp:AppletUtility:455: (STUBBED) called command=0X00000007, input_size=0X00000004, output_size=0X00000001
[ 13.185244] Service.APT core/hle/service/apt/apt.cpp:AppletUtility:455: (STUBBED) called command=0X00000004, input_size=0X00000001, output_size=0X00000001
[ 13.199886] Kernel.SVC core/hle/kernel/svc.cpp:CreateMemoryBlock:1106: called addr=0x00A01000
[ 13.200277] Service.MIC core/hle/service/mic_u.cpp:MapSharedMem:44: called, size=0x1000
[ 13.200880] Service.MIC core/hle/service/mic_u.cpp:GetGain:121: (STUBBED) called
[ 13.475306] Service.APT core/hle/service/apt/apt.cpp:SetAppCpuTimeLimit:471: (STUBBED) called, cpu_percent=30, value=1
[ 13.505880] Service.GSP core/hle/service/gsp/gsp_gpu.cpp:AcquireRight:665: called flag=00000000 process=10 thread_id=0
[ 13.647941] Service.FS core/file_sys/archive_extsavedata.cpp:OpenFile:123: /Users/gabrielle/.local/share/citra-emu/nand/data/00000000000000000000000000000000/extdata/00048000/F000000B/user/ublg.lst not found
[ 13.647972] Service.FS core/hle/service/fs/fs_user.cpp:OpenFile:69: failed to get a handle for file [Wchar: /ublg.lst]
[ 13.712690] Service.FS core/file_sys/archive_ncch.cpp:OpenFile:125: Failed to get a handle for shared data archive: Mii Data.
[ 13.712722] Service.FS core/hle/service/fs/fs_user.cpp:OpenFileDirectly:117: failed to get a handle for file [Binary: 0000000000000000000000000000000000000000] mode=1 attributes=0
[ 15.951605] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:155: Fatal error
[ 15.951633] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:158: Fatal error type: Generic
[ 15.951643] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:135: PID: 0x0000000A
[ 15.951650] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:137: REV: 0x00000000_0x0000BD91
[ 15.951657] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:139: TID: 0x00000000_0x00000000
[ 15.951666] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:141: AID: 0x00000000_0x00000000
[ 15.951673] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:142: ADR: 0x0013BD18
[ 15.951677] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:145: RSL: 0xC8804478
[ 15.951682] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:146: Level: 25
[ 15.951687] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:147: Summary: 4
[ 15.951691] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:148: Module: 17
[ 15.951694] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:149: Desc: 120
[ 15.951732] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:169: Datetime: 2018/04/25 14:47:04

#2
#3

@Leo121
Thank you for getting back to me promptly, I do not own a 3ds so i am unable to complete the tutorial, however I downloaded another version of the rom
and got the following error message


[ 0.000000] Frontend citra_qt/main.cpp:CheckForUpdates:512: Unable to start check for updates
2018-04-25 17:11:19.074 citra-qt-bin[13773:1258126] Couldn’t find or read strings file SlicesStrings
[ 22.969483] Frontend citra_qt/main.cpp:BootGame:649: Citra starting…
[ 23.131657] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:487: GL_VERSION: 4.1 INTEL-10.25.13
[ 23.131676] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:488: GL_VENDOR: Intel Inc.
[ 23.131681] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:489: GL_RENDERER: Intel® HD Graphics 6000
[ 23.137363] Loader core/loader/ncch.cpp:Load:159: Program ID: 0004000000086300
[ 23.137436] Service.FS core/file_sys/ncch_container.cpp:OpenFile:113: Failed to open /Users/gabrielle/.local/share/citra-emu/sdmc/Nintendo 3DS/00000000000000000000000000000000/00000000000000000000000000000000/title/0004000e/00086300/content/00000000.app
[ 23.160604] Loader core/hle/kernel/process.cpp:ParseKernelCaps:114: ExHeader kernel version: 2.32
[ 23.161498] Service.FS core/file_sys/ncch_container.cpp:LoadSectionExeFS:275: Attempting to load logo from the ExeFS
[ 23.161823] Service.CFG core/hle/service/cfg/cfg.cpp:SetPreferredRegionCode:602: Preferred region code set to 1
[ 23.819858] Service.SRV core/hle/service/sm/srv.cpp:RegisterClient:48: (STUBBED) called
[ 23.820360] Service.SRV core/hle/service/sm/srv.cpp:EnableNotification:70: (STUBBED) called
[ 23.823415] Service.APT core/hle/service/apt/apt.cpp:GetLockHandle:255: (STUBBED) called applet_attributes=0X00000000
[ 23.828896] Service.NDM core/hle/service/ndm/ndm.cpp:OverrideDefaultDaemons:207: (STUBBED) default_daemon_bit_mask=0x0000000F
[ 23.830871] Service.NDM core/hle/service/ndm/ndm.cpp:SuspendDaemons:92: (STUBBED) daemon_bit_mask=0x00000009
[ 23.847885] Service.FS core/hle/service/fs/fs_user.cpp:InitializeWithSdkVersion:540: (STUBBED) called, version: 0x040202C8
[ 23.849076] Service.FS core/file_sys/archive_selfncch.cpp:OpenRomFS:180: Unable to read RomFS
[ 23.849097] Service.FS core/hle/service/fs/fs_user.cpp:OpenFileDirectly:117: failed to get a handle for file [Binary: 000000000000000000000000] mode=1 attributes=0
[ 23.850668] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:155: Fatal error
[ 23.850693] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:158: Fatal error type: Generic
[ 23.850699] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:135: PID: 0x0000000A
[ 23.850703] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:137: REV: 0x00000000_0x0000BD91
[ 23.850709] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:139: TID: 0x00000000_0x00000000
[ 23.850713] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:141: AID: 0x00000000_0x00000000
[ 23.850717] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:142: ADR: 0x0011B740
[ 23.850721] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:145: RSL: 0xC8804464
[ 23.850725] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:146: Level: 25
[ 23.850730] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:147: Summary: 4
[ 23.850734] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:148: Module: 17
[ 23.850738] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:149: Desc: 100
[ 23.850772] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:169: Datetime: 2018/04/25 17:11:38
Thanks, Gabbi

#4

Piracy isn’t supported here.The game requires you to dump the system files from a 3DS which you need to own since those files are also copyrighted. You were suppose to get a pop-up message box about them. Please don’t ignore them. As for your second log, the ROM is corrupted.


Citra requires you to dump your cartridges/installed titles from your 3DS. Please refer to our Game Dumping Guides:

Dumping Game Cartridges
Dumping Installed Titles