Just black screen

Citra Support
#1

Issue:
Enter a description of your issue here, in full detail.
there are sound but black screen

System Information

  • Operating System: Windows 7 Ultimate 64bit
  • CPU: Intel core i5 3210m 2.50ghz
  • GPU: Nvidia geforce 610m 6gb
  • Citra Version (found in title bar): Nightly 1601
  • Game: Pokemon Super Mystery Dungeon
  • Screenshot of Issue (include the full Citra window including titlebar):
    image
    image1366×768 32.8 KB

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (29.4 KB)
In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

#2

System Information for Support

Client Version                                Nightly 1601 HEAD-f72be7a
Operating System                              Windows 7 SP 1 (6.1)
CPU                                                  Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4000
GPU Driver Version                            9.17.10.4229
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. https://downloadcenter.intel.com/product/80939/Graphics-Drivers
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
#3

I already updated but it might not good enough maybe another version of citra can play

#5

update your drivers…

#6

Go to Nvidia Control Panel and in Manage 3D settings set preferred GPU to Nvidia.

#7

sry I confused can u explain more?

#8

image
image1107×780 165 KB

You can access Nvidia Control Panel by right clicking on your Desktop or the Nvidia icon in the tray (near the clock in the bottom right).

#10

You might need to update the drivers as well: https://www.nvidia.com/Download/driverResults.aspx/132844/en-us