Loading Pokemon Ultra Moon saved file - Black screen?

#1

Issue:

I have been playing pokemon ultra moon for over 30 hours and now when i load the file it displays a black screen? No sound and no frame rate. Any help would be much appreciated.

System Information

  • Operating System: Microsoft Windows 10 Home

  • CPU: Processor Intel® Core™ i7-8700K CPU @ 3.70GHz, 3696 Mhz, 6 Core(s), 12 Logical Processor(s)

  • GPU: gpuenergydrv GPU Energy Driver c:\windows\system32\drivers\gpuenergydrv.sys

  • Citra Version (found in title bar): Citra\canary-mingw

  • Game: Pokemon Ultra Moon

  • Screenshot of Issue (include the full Citra window including titlebar): Cannot provide screenshot because it told me in the instructions if i open Citra again it will overwrite the user files?

Diagnostic Log

Apologies for the copy - it wasn’t clear how to upload the log as a file…

[ 0.000000] Config core/settings.cpp:LogSettings:68: Citra Configuration:
[ 0.000008] Config core/settings.cpp:LogSetting:64: Core_UseCpuJit: true
[ 0.000008] Config core/settings.cpp:LogSetting:64: Renderer_UseHwRenderer: true
[ 0.000009] Config core/settings.cpp:LogSetting:64: Renderer_UseHwShader: true
[ 0.000009] Config core/settings.cpp:LogSetting:64: Renderer_ShadersAccurateGs: true
[ 0.000011] Config core/settings.cpp:LogSetting:64: Renderer_ShadersAccurateMul: false
[ 0.000016] Config core/settings.cpp:LogSetting:64: Renderer_UseShaderJit: true
[ 0.000026] Config core/settings.cpp:LogSetting:64: Renderer_UseResolutionFactor: 1
[ 0.000026] Config core/settings.cpp:LogSetting:64: Renderer_UseVsync: false
[ 0.000027] Config core/settings.cpp:LogSetting:64: Renderer_UseFrameLimit: true
[ 0.000029] Config core/settings.cpp:LogSetting:64: Renderer_FrameLimit: 95
[ 0.000029] Config core/settings.cpp:LogSetting:64: Renderer_FormatReinterpretHack: true
[ 0.000034] Config core/settings.cpp:LogSetting:64: Layout_Toggle3d: false
[ 0.000034] Config core/settings.cpp:LogSetting:64: Layout_Factor3d: 0
[ 0.000035] Config core/settings.cpp:LogSetting:64: Layout_LayoutOption: 2
[ 0.000036] Config core/settings.cpp:LogSetting:64: Layout_SwapScreen: false
[ 0.000036] Config core/settings.cpp:LogSetting:64: Audio_OutputEngine: auto
[ 0.000036] Config core/settings.cpp:LogSetting:64: Audio_EnableAudioStretching: true
[ 0.000037] Config core/settings.cpp:LogSetting:64: Audio_OutputDevice: HDTV (NVIDIA High Definition Audio)
[ 0.000037] Config core/settings.cpp:LogSetting:64: Camera_OuterRightName: blank
[ 0.000038] Config core/settings.cpp:LogSetting:64: Camera_OuterRightConfig:
[ 0.000038] Config core/settings.cpp:LogSetting:64: Camera_OuterRightFlip: 0
[ 0.000039] Config core/settings.cpp:LogSetting:64: Camera_InnerName: blank
[ 0.000039] Config core/settings.cpp:LogSetting:64: Camera_InnerConfig:
[ 0.000040] Config core/settings.cpp:LogSetting:64: Camera_InnerFlip: 0
[ 0.000040] Config core/settings.cpp:LogSetting:64: Camera_OuterLeftName: blank
[ 0.000041] Config core/settings.cpp:LogSetting:64: Camera_OuterLeftConfig:
[ 0.000041] Config core/settings.cpp:LogSetting:64: Camera_OuterLeftFlip: 0
[ 0.000042] Config core/settings.cpp:LogSetting:64: DataStorage_UseVirtualSd: true
[ 0.000042] Config core/settings.cpp:LogSetting:64: System_IsNew3ds: false
[ 0.000044] Config core/settings.cpp:LogSetting:64: System_RegionValue: -1
[ 0.000045] Config core/settings.cpp:LogSetting:64: Debugging_UseGdbstub: false
[ 0.000045] Config core/settings.cpp:LogSetting:64: Debugging_GdbstubPort: 24689
[ 0.092488] Input input_common/udp/client.cpp:StartCommunication:199: Starting communication with UDP input server on 127.0.0.1:26760
[ 0.330337] Frontend citra_qt/main.cpp:GMainWindow:155: Citra Version: Canary 969 | HEAD-eec6d62
[ 0.348925] Frontend citra_qt/main.cpp:CheckForUpdates:603: Update check started
[ 1.290585] Frontend citra_qt/main.cpp:OnUpdateFound:616: No updates found
[ 56.198398] Config core/settings.cpp:LogSettings:68: Citra Configuration:
[ 56.198404] Config core/settings.cpp:LogSetting:64: Core_UseCpuJit: true
[ 56.198420] Config core/settings.cpp:LogSetting:64: Renderer_UseHwRenderer: true
[ 56.198420] Config core/settings.cpp:LogSetting:64: Renderer_UseHwShader: true
[ 56.198421] Config core/settings.cpp:LogSetting:64: Renderer_ShadersAccurateGs: true
[ 56.198421] Config core/settings.cpp:LogSetting:64: Renderer_ShadersAccurateMul: false
[ 56.198422] Config core/settings.cpp:LogSetting:64: Renderer_UseShaderJit: true
[ 56.198423] Config core/settings.cpp:LogSetting:64: Renderer_UseResolutionFactor: 1
[ 56.198424] Config core/settings.cpp:LogSetting:64: Renderer_UseVsync: false
[ 56.198425] Config core/settings.cpp:LogSetting:64: Renderer_UseFrameLimit: true
[ 56.198426] Config core/settings.cpp:LogSetting:64: Renderer_FrameLimit: 95
[ 56.198426] Config core/settings.cpp:LogSetting:64: Renderer_FormatReinterpretHack: true
[ 56.198427] Config core/settings.cpp:LogSetting:64: Layout_Toggle3d: false
[ 56.198428] Config core/settings.cpp:LogSetting:64: Layout_Factor3d: 0
[ 56.198429] Config core/settings.cpp:LogSetting:64: Layout_LayoutOption: 2
[ 56.198430] Config core/settings.cpp:LogSetting:64: Layout_SwapScreen: false
[ 56.198430] Config core/settings.cpp:LogSetting:64: Audio_OutputEngine: auto
[ 56.198431] Config core/settings.cpp:LogSetting:64: Audio_EnableAudioStretching: true
[ 56.198431] Config core/settings.cpp:LogSetting:64: Audio_OutputDevice: HDTV (NVIDIA High Definition Audio)
[ 56.198432] Config core/settings.cpp:LogSetting:64: Camera_OuterRightName: blank
[ 56.198433] Config core/settings.cpp:LogSetting:64: Camera_OuterRightConfig:
[ 56.198433] Config core/settings.cpp:LogSetting:64: Camera_OuterRightFlip: 0
[ 56.198434] Config core/settings.cpp:LogSetting:64: Camera_InnerName: blank
[ 56.198435] Config core/settings.cpp:LogSetting:64: Camera_InnerConfig:
[ 56.198435] Config core/settings.cpp:LogSetting:64: Camera_InnerFlip: 0
[ 56.198443] Config core/settings.cpp:LogSetting:64: Camera_OuterLeftName: blank
[ 56.198443] Config core/settings.cpp:LogSetting:64: Camera_OuterLeftConfig:
[ 56.198444] Config core/settings.cpp:LogSetting:64: Camera_OuterLeftFlip: 0
[ 56.198444] Config core/settings.cpp:LogSetting:64: DataStorage_UseVirtualSd: true
[ 56.198446] Config core/settings.cpp:LogSetting:64: System_IsNew3ds: false
[ 56.198446] Config core/settings.cpp:LogSetting:64: System_RegionValue: -1
[ 56.198447] Config core/settings.cpp:LogSetting:64: Debugging_UseGdbstub: false
[ 56.198448] Config core/settings.cpp:LogSetting:64: Debugging_GdbstubPort: 24689
[ 56.198493] Frontend citra_qt/game_list.cpp:RefreshGameDirectory:658: Change detected in the games directory. Reloading game list.
[ 60.677763] Frontend citra_qt/main.cpp:BootGame:770: Citra starting…
[ 60.822418] Service.FS core/file_sys/ncch_container.cpp:Load:127: Loading NCCH from file C:/Users/Marco/Desktop/Pokemon Moon/PM-EUR-DecrTD-Ziperto/Pokemon Moon (Europe) (En,Ja,Fr,De,Es,It,Zh,Ko) Decrypted.3ds
[ 60.826116] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:163: /citra/externals/cubeb/src/cubeb_wasapi.cpp:1309: default device period: 100000

[ 60.826120] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:163: /citra/externals/cubeb/src/cubeb_wasapi.cpp:1317: Minimum latency in frames: 328

[ 60.847611] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:163: /citra/externals/cubeb/src/cubeb.c:562: DeviceID: “{0.0.0.00000000}.{0b306b78-82e3-4059-9feb-2490baa1bcc9}” (PREFERRED)
Name: “HDTV (NVIDIA High Definition Audio)”
Group: “HDAUDIO\FUNC_01&VEN_10DE&DEV_0080&SUBSYS_10DE1C82&REV_1001\5&109fc78&0&0001”
Vendor: “(null)”
Type: output
State: enabled
Maximum channels: 2
Format: S16LE F32LE (0x1010) (default: F32LE)
Rate: [48000, 48000] (default: 48000)
Latency: lo 144 frames, hi 480 frames

[ 60.847617] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:163: /citra/externals/cubeb/src/cubeb.c:562: DeviceID: “{0.0.0.00000000}.{2133559e-c1d9-4695-a715-a8ce6ac44ba4}”
Name: “Speakers (Realtek High Definition Audio)”
Group: “HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_104386C7&REV_1003\4&2000ae52&0&0001”
Vendor: “(null)”
Type: output
State: unplugged
Maximum channels: 2
Format: S16LE F32LE (0x1010) (default: F32LE)
Rate: [48000, 48000] (default: 48000)
Latency: lo 0 frames, hi 0 frames

[ 60.847619] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:163: /citra/externals/cubeb/src/cubeb.c:562: DeviceID: “{0.0.0.00000000}.{340310e4-4380-480b-b7f6-058d27172cfc}”
Name: “Speakers (2- iO4)”
Group: “USB\VID_13B2&PID_0071&MI_00\6&2f36b39b&0&0000”
Vendor: “(null)”
Type: output
State: disabled
Maximum channels: 4
Format: S16LE F32LE (0x1010) (default: F32LE)
Rate: [44100, 44100] (default: 44100)
Latency: lo 0 frames, hi 0 frames

[ 60.847622] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:163: /citra/externals/cubeb/src/cubeb.c:562: DeviceID: “{0.0.0.00000000}.{38cc7fec-0fff-4366-9f9f-30c8a5ed215e}”
Name: “Speakers (3- iO4)”
Group: “USB\VID_13B2&PID_0071&MI_00\6&32a46bb3&0&0000”
Vendor: “(null)”
Type: output
State: disabled
Maximum channels: 4
Format: S16LE F32LE (0x1010) (default: F32LE)
Rate: [44100, 44100] (default: 44100)
Latency: lo 0 frames, hi 0 frames

[ 60.847624] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:163: /citra/externals/cubeb/src/cubeb.c:562: DeviceID: “{0.0.0.00000000}.{462d599e-1248-475c-b485-ba9d1142ba8b}”
Name: “Realtek Digital Output (Realtek High Definition Audio)”
Group: “HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_104386C7&REV_1003\4&2000ae52&0&0001”
Vendor: “(null)”
Type: output
State: disabled
Maximum channels: 2
Format: S16LE F32LE (0x1010) (default: F32LE)
Rate: [48000, 48000] (default: 48000)
Latency: lo 0 frames, hi 0 frames

[ 60.847628] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:163: /citra/externals/cubeb/src/cubeb.c:562: DeviceID: “{0.0.0.00000000}.{4fa92947-2057-4b39-a373-28c1a30369e9}”
Name: “NVIDIA Output (NVIDIA High Definition Audio)”
Group: “HDAUDIO\FUNC_01&VEN_10DE&DEV_0080&SUBSYS_10DE1C82&REV_1001\5&109fc78&0&0001”
Vendor: “(null)”
Type: output
State: disabled
Maximum channels: 0
Format: S16LE F32LE (0x1010) (default: F32LE)
Rate: [0, 0] (default: 0)
Latency: lo 0 frames, hi 0 frames

[ 60.847631] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:163: /citra/externals/cubeb/src/cubeb.c:562: DeviceID: “{0.0.0.00000000}.{566c05ee-8f73-401c-a16e-2c091fee46fa}”
Name: “HDTV (NVIDIA High Definition Audio)”
Group: “HDAUDIO\FUNC_01&VEN_10DE&DEV_0080&SUBSYS_10DE1C82&REV_1001\5&109fc78&0&0001”
Vendor: “(null)”
Type: output
State: unplugged
Maximum channels: 2
Format: S16LE F32LE (0x1010) (default: F32LE)
Rate: [48000, 48000] (default: 48000)
Latency: lo 0 frames, hi 0 frames

[ 60.847633] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:163: /citra/externals/cubeb/src/cubeb.c:562: DeviceID: “{0.0.0.00000000}.{663874e0-0574-424d-9422-0eb0c97f1a5d}”
Name: “iO4 (3- iO4)”
Group: “USB\VID_13B2&PID_0071&MI_00\6&32a46bb3&0&0000”
Vendor: “(null)”
Type: output
State: disabled
Maximum channels: 0
Format: S16LE F32LE (0x1010) (default: F32LE)
Rate: [0, 0] (default: 0)
Latency: lo 0 frames, hi 0 frames

[ 60.847636] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:163: /citra/externals/cubeb/src/cubeb.c:562: DeviceID: “{0.0.0.00000000}.{7159e709-5a33-4dd2-a531-e2c6e9e8f59f}”
Name: “iO4 (iO4)”
Group: “USB\VID_13B2&PID_0071&MI_00\6&1c7d02f6&0&0000”
Vendor: “(null)”
Type: output
State: disabled
Maximum channels: 0
Format: S16LE F32LE (0x1010) (default: F32LE)
Rate: [0, 0] (default: 0)
Latency: lo 0 frames, hi 0 frames

[ 60.847638] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:163: /citra/externals/cubeb/src/cubeb.c:562: DeviceID: “{0.0.0.00000000}.{99ea36a8-8f5e-46f2-80cd-8001e09b5693}”
Name: “Speakers (4- iO4)”
Group: “USB\VID_13B2&PID_0071&MI_00\6&9c35251&0&0000”
Vendor: “(null)”
Type: output
State: disabled
Maximum channels: 4
Format: S16LE F32LE (0x1010) (default: F32LE)
Rate: [44100, 44100] (default: 44100)
Latency: lo 0 frames, hi 0 frames

[ 60.847640] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:163: /citra/externals/cubeb/src/cubeb.c:562: DeviceID: “{0.0.0.00000000}.{add5afdf-e32d-4fa8-9618-84b7b97540fe}”
Name: “iO4 (2- iO4)”
Group: “USB\VID_13B2&PID_0071&MI_00\6&2f36b39b&0&0000”
Vendor: “(null)”
Type: output
State: disabled
Maximum channels: 0
Format: S16LE F32LE (0x1010) (default: F32LE)
Rate: [0, 0] (default: 0)
Latency: lo 0 frames, hi 0 frames

[ 60.847643] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:163: /citra/externals/cubeb/src/cubeb.c:562: DeviceID: “{0.0.0.00000000}.{c15736e3-c8aa-4151-913a-4ad3dcd1dde9}”
Name: “iO4 (4- iO4)”
Group: “USB\VID_13B2&PID_0071&MI_00\6&9c35251&0&0000”
Vendor: “(null)”
Type: output
State: disabled
Maximum channels: 0
Format: S16LE F32LE (0x1010) (default: F32LE)
Rate: [0, 0] (default: 0)
Latency: lo 0 frames, hi 0 frames

[ 60.847644] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:163: /citra/externals/cubeb/src/cubeb.c:562: DeviceID: “{0.0.0.00000000}.{f41903db-0b50-4625-8956-f7f29eb14c4e}”
Name: “Speakers (iO4)”
Group: “USB\VID_13B2&PID_0071&MI_00\6&1c7d02f6&0&0000”
Vendor: “(null)”
Type: output
State: disabled
Maximum channels: 4
Format: S16LE F32LE (0x1010) (default: F32LE)
Rate: [44100, 44100] (default: 44100)
Latency: lo 0 frames, hi 0 frames

[ 60.847646] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:163: /citra/externals/cubeb/src/cubeb.c:562: DeviceID: “{0.0.0.00000000}.{f5499360-eb71-4f72-9a6e-d1597cc144ba}”
Name: “HDTV (NVIDIA High Definition Audio)”
Group: “(null)”
Vendor: “(null)”
Type: output
State: disabled
Maximum channels: 2
Format: S16LE F32LE (0x1010) (default: F32LE)
Rate: [48000, 48000] (default: 48000)
Latency: lo 0 frames, hi 0 frames

[ 60.847658] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:163: /citra/externals/cubeb/src/cubeb_wasapi.cpp:1639: (0000025b5cfa9f30) Setup render: device=0000025b61e150a0

[ 60.847937] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:163: /citra/externals/cubeb/src/cubeb_wasapi.cpp:1526: Setup requested=[f=0 r=32728 c=2 l=3] mix=[f=0 r=48000 c=2 l=3]

[ 60.854452] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:163: /citra/externals/cubeb/src/cubeb_wasapi.cpp:1690: Target sample rate: 32728

[ 60.857323] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:163: /citra/externals/cubeb/src/cubeb_wasapi.cpp:1850: Stream init succesfull (0000025b5cfa9f30)

[ 60.857444] Audio.Sink audio_core/cubeb_sink.cpp:StateCallback:138: Cubeb Audio Stream Started
[ 60.857612] Service.FS core/file_sys/ncch_container.cpp:Load:127: Loading NCCH from file C:/Users/Marco/Desktop/Pokemon Moon/PM-EUR-DecrTD-Ziperto/Pokemon Moon (Europe) (En,Ja,Fr,De,Es,It,Zh,Ko) Decrypted.3ds
[ 60.857731] RPC_Server core/rpc/rpc_server.cpp:RPCServer:11: Starting RPC server …
[ 60.857834] RPC_Server core/rpc/rpc_server.cpp:HandleRequestsLoop:107: Request handler started.
[ 60.868219] RPC_Server core/rpc/zmq_server.cpp:ZMQServer:15: ZeroMQ listening on port 45987
[ 60.868247] RPC_Server core/rpc/rpc_server.cpp:RPCServer:15: RPC started.
[ 60.869225] Service.FS core/file_sys/ncch_container.cpp:Load:127: Loading NCCH from file C:\Users\Marco\AppData\Roaming/Citra/nand/00000000000000000000000000000000/title/0004009b/00010202/content/00000000.app
[ 60.869296] Service.FS core/file_sys/ncch_container.cpp:LoadOverrides:390: Loaded NCCH C:\Users\Marco\AppData\Roaming/Citra/nand/00000000000000000000000000000000/title/0004009b/00010202/content/00000000.app is tainted, application behavior may not be as expected!
[ 60.869451] Service.FS core/file_sys/ncch_container.cpp:Load:127: Loading NCCH from file C:\Users\Marco\AppData\Roaming/Citra/nand/00000000000000000000000000000000/title/0004009b/00010402/content/00000000.app
[ 60.869519] Service.FS core/file_sys/ncch_container.cpp:LoadOverrides:390: Loaded NCCH C:\Users\Marco\AppData\Roaming/Citra/nand/00000000000000000000000000000000/title/0004009b/00010402/content/00000000.app is tainted, application behavior may not be as expected!
[ 60.869672] Service.FS core/file_sys/ncch_container.cpp:Load:127: Loading NCCH from file C:\Users\Marco\AppData\Roaming/Citra/nand/00000000000000000000000000000000/title/000400db/00010302/content/00000000.app
[ 60.869755] Service.FS core/file_sys/ncch_container.cpp:LoadOverrides:390: Loaded NCCH C:\Users\Marco\AppData\Roaming/Citra/nand/00000000000000000000000000000000/title/000400db/00010302/content/00000000.app is tainted, application behavior may not be as expected!
[ 60.869958] Service.FS core/file_sys/ncch_container.cpp:Load:127: Loading NCCH from file C:\Users\Marco\AppData\Roaming/Citra/sdmc/Nintendo 3DS/00000000000000000000000000000000/00000000000000000000000000000000/title/00040000/00055e00/content/00000000.app
[ 60.870024] Service.FS core/file_sys/ncch_container.cpp:Load:127: Loading NCCH from file C:\Users\Marco\AppData\Roaming/Citra/sdmc/Nintendo 3DS/00000000000000000000000000000000/00000000000000000000000000000000/title/00040000/00175e00/content/00000000.app
[ 60.871715] Service.FS core/file_sys/ncch_container.cpp:Load:127: Loading NCCH from file C:\Users\Marco\AppData\Roaming/Citra/nand/00000000000000000000000000000000/title/0004001b/00010002/content/00000000.app
[ 60.871757] Service.HTTP core/hle/service/http_c.cpp:DecryptClCertA:458: ClCertA file missing
[ 60.871855] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:512: GL_VERSION: 3.3.0 NVIDIA 397.64
[ 60.871857] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:513: GL_VENDOR: NVIDIA Corporation
[ 60.871858] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:514: GL_RENDERER: GeForce GTX 1050 Ti/PCIe/SSE2
[ 60.884449] Service.FS core/file_sys/ncch_container.cpp:Load:127: Loading NCCH from file C:/Users/Marco/Desktop/Pokemon Moon/PM-EUR-DecrTD-Ziperto/Pokemon Moon (Europe) (En,Ja,Fr,De,Es,It,Zh,Ko) Decrypted.3ds
[ 60.884452] Service.FS core/file_sys/ncch_container.cpp:Load:127: Loading NCCH from file C:/Users/Marco/Desktop/Pokemon Moon/PM-EUR-DecrTD-Ziperto/Pokemon Moon (Europe) (En,Ja,Fr,De,Es,It,Zh,Ko) Decrypted.3ds
[ 60.884456] Loader core/loader/ncch.cpp:Load:165: Program ID: 0004000000175E00
[ 60.884531] Service.FS core/file_sys/ncch_container.cpp:OpenFile:118: Failed to open C:\Users\Marco\AppData\Roaming/Citra/sdmc/Nintendo 3DS/00000000000000000000000000000000/00000000000000000000000000000000/title/0004000e/00175e00/content/00000000.app
[ 60.884533] Service.FS core/file_sys/ncch_container.cpp:Load:127: Loading NCCH from file C:\Users\Marco\AppData\Roaming/Citra/sdmc/Nintendo 3DS/00000000000000000000000000000000/00000000000000000000000000000000/title/0004000e/00175e00/content/00000000.app
[ 60.884574] Service.FS core/file_sys/ncch_container.cpp:Load:127: Loading NCCH from file C:/Users/Marco/Desktop/Pokemon Moon/PM-EUR-DecrTD-Ziperto/Pokemon Moon (Europe) (En,Ja,Fr,De,Es,It,Zh,Ko) Decrypted.3ds
[ 60.884614] Service.FS core/file_sys/ncch_container.cpp:Load:127: Loading NCCH from file C:/Users/Marco/Desktop/Pokemon Moon/PM-EUR-DecrTD-Ziperto/Pokemon Moon (Europe) (En,Ja,Fr,De,Es,It,Zh,Ko) Decrypted.3ds
[ 60.887852] Service.FS core/file_sys/ncch_container.cpp:Load:127: Loading NCCH from file C:/Users/Marco/Desktop/Pokemon Moon/PM-EUR-DecrTD-Ziperto/Pokemon Moon (Europe) (En,Ja,Fr,De,Es,It,Zh,Ko) Decrypted.3ds
[ 60.893607] Loader core/hle/kernel/process.cpp:ParseKernelCaps:114: ExHeader kernel version: 2.50
[ 60.893703] Service.FS core/file_sys/ncch_container.cpp:Load:127: Loading NCCH from file C:/Users/Marco/Desktop/Pokemon Moon/PM-EUR-DecrTD-Ziperto/Pokemon Moon (Europe) (En,Ja,Fr,De,Es,It,Zh,Ko) Decrypted.3ds
[ 60.893708] Service.FS core/file_sys/ncch_container.cpp:Load:127: Loading NCCH from file C:/Users/Marco/Desktop/Pokemon Moon/PM-EUR-DecrTD-Ziperto/Pokemon Moon (Europe) (En,Ja,Fr,De,Es,It,Zh,Ko) Decrypted.3ds
[ 60.893774] Service.FS core/file_sys/ncch_container.cpp:Load:127: Loading NCCH from file C:\Users\Marco\AppData\Roaming/Citra/sdmc/Nintendo 3DS/00000000000000000000000000000000/00000000000000000000000000000000/title/0004000e/00175e00/content/00000000.app
[ 60.893822] Service.FS core/file_sys/ncch_container.cpp:Load:127: Loading NCCH from file C:/Users/Marco/Desktop/Pokemon Moon/PM-EUR-DecrTD-Ziperto/Pokemon Moon (Europe) (En,Ja,Fr,De,Es,It,Zh,Ko) Decrypted.3ds
[ 60.893854] Service.FS core/file_sys/ncch_container.cpp:Load:127: Loading NCCH from file C:/Users/Marco/Desktop/Pokemon Moon/PM-EUR-DecrTD-Ziperto/Pokemon Moon (Europe) (En,Ja,Fr,De,Es,It,Zh,Ko) Decrypted.3ds
[ 60.893913] Service.FS core/file_sys/ncch_container.cpp:Load:127: Loading NCCH from file C:/Users/Marco/Desktop/Pokemon Moon/PM-EUR-DecrTD-Ziperto/Pokemon Moon (Europe) (En,Ja,Fr,De,Es,It,Zh,Ko) Decrypted.3ds
[ 60.893938] Service.FS core/file_sys/ncch_container.cpp:Load:127: Loading NCCH from file C:/Users/Marco/Desktop/Pokemon Moon/PM-EUR-DecrTD-Ziperto/Pokemon Moon (Europe) (En,Ja,Fr,De,Es,It,Zh,Ko) Decrypted.3ds
[ 60.894331] Service.FS core/file_sys/ncch_container.cpp:Load:127: Loading NCCH from file C:/Users/Marco/Desktop/Pokemon Moon/PM-EUR-DecrTD-Ziperto/Pokemon Moon (Europe) (En,Ja,Fr,De,Es,It,Zh,Ko) Decrypted.3ds
[ 60.894366] Service.CFG core/hle/service/cfg/cfg.cpp:SetPreferredRegionCodes:611: Preferred region code set to 1
[ 60.896306] Service.FS core/file_sys/ncch_container.cpp:Load:127: Loading NCCH from file C:/Users/Marco/Desktop/Pokemon Moon/PM-EUR-DecrTD-Ziperto/Pokemon Moon (Europe) (En,Ja,Fr,De,Es,It,Zh,Ko) Decrypted.3ds
[ 60.909698] Service.FS core/file_sys/ncch_container.cpp:Load:127: Loading NCCH from file C:/Users/Marco/Desktop/Pokemon Moon/PM-EUR-DecrTD-Ziperto/Pokemon Moon (Europe) (En,Ja,Fr,De,Es,It,Zh,Ko) Decrypted.3ds
[ 60.918595] Service.SRV core/hle/service/sm/srv.cpp:RegisterClient:48: (STUBBED) called
[ 61.033616] Service.SRV core/hle/service/sm/srv.cpp:EnableNotification:70: (STUBBED) called
[ 61.035907] Service.APT core/hle/service/apt/apt.cpp:GetLockHandle:253: (STUBBED) called applet_attributes=0X00000000
[ 61.039928] Service.APT core/hle/service/apt/apt.cpp:SetScreenCapPostPermission:669: (STUBBED) called, screen_capture_post_permission=0
[ 61.040465] Service.NDM core/hle/service/ndm/ndm_u.cpp:OverrideDefaultDaemons:184: (STUBBED) bit_mask=0x0000000F
[ 61.040574] Service.NDM core/hle/service/ndm/ndm_u.cpp:SuspendDaemons:72: (STUBBED) bit_mask=0x00000006
[ 61.042350] Service.APT core/hle/service/apt/apt.cpp:NotifyToWait:232: (STUBBED) app_id=768
[ 61.044907] Service.APT core/hle/service/apt/apt.cpp:AppletUtility:500: (STUBBED) called command=0X00000007, input_size=0X00000004, output_size=0X00000001
[ 61.045217] Service.APT core/hle/service/apt/apt.cpp:AppletUtility:500: (STUBBED) called command=0X00000004, input_size=0X00000001, output_size=0X00000001
[ 61.047651] Service.FS core/hle/service/fs/fs_user.cpp:InitializeWithSdkVersion:540: (STUBBED) called, version: 0x0B0401C8
[ 61.050397] Service.FS core/file_sys/archive_selfncch.cpp:OpenRomFS:180: Unable to read RomFS
[ 61.050400] Service.FS core/hle/service/fs/fs_user.cpp:OpenFileDirectly:116: failed to get a handle for file [Binary: 000000000000000000000000] mode=1 attributes=0
[ 61.050897] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:154: Fatal error
[ 61.050899] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:156: Fatal error type: Generic
[ 61.050900] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:134: PID: 0x0000000A
[ 61.050901] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:136: REV: 0x00000000_0x0000F21D
[ 61.050901] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:138: TID: 0x00000000_0x00000000
[ 61.050901] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:140: AID: 0x00000000_0x00000000
[ 61.050902] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:141: ADR: 0x00167938
[ 61.050902] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:144: RSL: 0xC8804464
[ 61.050903] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:145: Level: 25
[ 61.050903] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:146: Summary: 4
[ 61.050904] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:147: Module: 17
[ 61.050904] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:148: Desc: 100
[ 61.050932] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:167: Datetime: 2018/10/15 22:26:29
[ 98.684522] RPC_Server core/rpc/rpc_server.cpp:~RPCServer:19: Stopping RPC …
[ 98.684670] RPC_Server core/rpc/zmq_server.cpp:WorkerLoop:52: Failed to receive data on ZeroMQ socket
[ 98.684674] RPC_Server core/rpc/server.cpp:NewRequestCallback:33: Received end packet
[ 98.685649] RPC_Server core/rpc/zmq_server.cpp:~ZMQServer:27: ZeroMQ stopped
[ 98.685654] RPC_Server core/rpc/rpc_server.cpp:~RPCServer:23: RPC stopped.
[ 98.686082] Audio.Sink audio_core/cubeb_sink.cpp:StateCallback:141: Cubeb Audio Stream Stopped
[ 98.686087] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:163: /citra/externals/cubeb/src/cubeb_wasapi.cpp:1179: Stop and join render thread.

[ 98.686196] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:163: /citra/externals/cubeb/src/cubeb_wasapi.cpp:1222: Closing thread.

[ 98.686202] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:163: /citra/externals/cubeb/src/cubeb_wasapi.cpp:1881: Stream destroy (0000025b5cfa9f30)

[ 98.686204] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:163: /citra/externals/cubeb/src/cubeb_wasapi.cpp:1179: Stop and join render thread.

[ 98.686205] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:163: /citra/externals/cubeb/src/cubeb_wasapi.cpp:1181: No thread present.

[ 98.692680] Service.CAM citra_qt/camera/qt_multimedia_camera.cpp:StopCameras:201: Stopping all cameras
[ 98.692702] Service.CAM citra_qt/camera/qt_multimedia_camera.cpp:ReleaseHandlers:219: Releasing all handlers

Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

#2

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

#3

citra_log.txt (26.0 KB)

#4

I found some issues in that log that need resolving:

#5

I’m not using a 3DS?

#6

According to your log, your ROM is corrupted and you need to redump it from your 3DS.