Log File Upload

Issue: Getting white screen when starting a game
Enter a description of your issue here, in full detail.

System Information

  • Operating System: MacOS Mojave
  • CPU: 8 GB 2133 MHz LPDDR3
  • GPU: Intel Iris Plus Graphics 655 1536 MB
  • Citra Version (found in title bar): Nighlty 1588
  • Game: Pokemon Alpha Sapphire
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
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In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

There is a bug on macOS where you need to resize the window or toggle fullscreen.

1 Like

citra_log.txt (40.9 KB)

System Information for Support

Client Version                                Nightly 1632 HEAD-045efe8
Operating System                              Windows 7 SP 1 (6.1)
CPU                                           Intel(R) Core(TM) i3-4160T CPU @ 3.10GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4400
GPU Driver Version                            10.18.10.3431
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [ ]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [ ]
System Region                                 1
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. https://downloadcenter.intel.com/product/80939/Graphics-Drivers
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.