Low FPS and Crash

Issue:
Hi, I have a problem with pokemon game running very low and unstable fps, then citra just crash when starts any battle. I tried to paste log but the page says the file size is too big.

System Information

  • Operating System: Windows 10 Pro
  • CPU: Intel Core i5-8265U 1.60GHz
  • GPU: Intel UHD Graphics 620
  • Citra Version (found in title bar): 1714
  • Game: Pokemon Ultra Sun Multi8
  • Screenshot of Issue (include the full Citra window including titlebar):

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

citra_log.txt (3.8 MB)

System Information for Support

Client Version                                Nightly 1714 HEAD-5241032
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i5-8265U CPU @ 1.60GHz | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) UHD Graphics 620
GPU Driver Version                            27.20.100.9466
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • You have cheats enabled. This might cause weird behaviour or crashes. Please disable them and retest if your game is experiencing bugs or crashes.
1 Like

I disabled cheats and it worked for a while, but it started to fail again…