Issue:
Hello everyone,
For a week, I’ve tried to play Pokemon Y on the last build of Citra (Canary 1354 & Nightly 1268). But, even following founded instructions (on github website), the FPS is very slow (from 10 to 15), making the game unplayable.
I updated my version of Windows 10 to 1809, downloaded the corresponding Media Feature Pack (but I still can’t install it), upgraded my GPU and all my drivers, putting performances at maximum and high priority for Citra, without any result.
I have no more idea, that’s why I am turning to you, if you have some solution.
Thanks for the work and for your support 
System Information
- Operating System: Windows 10 (version 1809)
- CPU: AMD A8-7410 APU, 2.2 GHz
- GPU: AMD Radeon R5 M320
- Citra Version (found in title bar): Canary 1354 & Nightly 1268
- Game: Pokemon Y
- Screenshot of Issue (include the full Citra window including titlebar):
Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (74.2 KB)
In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296
System Information for Support
Client Version Canary 1354 HEAD-5008d46
OpenGL Vendor ATI Technologies Inc.
OpenGL Renderer AMD Radeon(TM) R5 Graphics
OpenGL Version 3.3.1
Enable Hardware Renderer [x]
Enable Hardware Shader [x]
Hardware Shader, Accurate Multiplication [ ]
Hardware Shader, Geometry Shaders [x]
Enable Shader JIT [x]
System Region -1
Here’s some issues I found with your log that might help.
- Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
Have you uploaded your nand folder from your 3ds? If not here’s how to do it https://citra-emu.org/wiki/dumping-system-archives-and-the-shared-fonts-from-a-3ds-console/ this was what fixed it for me
Reasonable, CPU and GPU are a bit worse, memory information you did not express it is best to add a dual channel memory when you are an APU, my configuration information is 8500+970m 16gb ddr4 If you are a single channel memory, you are advised to upgrade the memory Bar, now the memory is very cheap. {Do not understand English translation exchange, sorry}
System Information for Support
Client Version Canary 1154 HEAD-11c5c74
OpenGL Vendor NVIDIA Corporation
OpenGL Renderer GeForce 920MX/PCIe/SSE2
OpenGL Version 3.3.0
GPU Driver Version 399.24
Enable Hardware Renderer [x]
Enable Hardware Shader [x]
Hardware Shader, Accurate Multiplication [x]
Hardware Shader, Geometry Shaders [ ]
Enable Shader JIT [x]
System Region 2
Here’s some issues I found with your log that might help.
System Information for Support
Client Version Canary 1704 HEAD-d6f4c63
OpenGL Vendor Intel
OpenGL Renderer Intel(R) HD Graphics
OpenGL Version 3.3.0
GPU Driver Version 10.18.10.5069
Enable Hardware Renderer [x]
Enable Hardware Shader [x]
Hardware Shader, Accurate Multiplication [ ]
Hardware Shader, Geometry Shaders null
Enable Shader JIT [x]
Enable Vsync null
System Region -1
Here’s some issues I found with your log that might help.
- You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. https://downloadcenter.intel.com/product/80939/Graphics-Drivers
- Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
System Information for Support
Client Version Nightly 1548 HEAD-51dfc46
Operating System Windows 10 (10.0)
CPU Intel(R) Celeron(R) CPU N3050 @ 1.60GHz
Graphics API OpenGL 3.3.0
Graphics Renderer Intel(R) HD Graphics
GPU Driver Version 20.19.15.4835
CPU JIT [x]
Hardware Renderer [x]
Hardware Shader [x]
Hardware Shader, Accurate Multiplication [ ]
Shader JIT [x]
System Region -1
Shader Disk Cache [ ]
Here’s some issues I found with your log that might help.
- Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
citra_log.txt (4.4 KB)
Pokemon Ultra Moon runs faster, i’m confused.
I did not find anything wrong in your log file. Please wait for a moderator to assist.