macOS Catalina Citra quit unexpectedly

These are the files Screen Shot 2020-09-06 at 7.21.52 PM Sorry this is my mom’s old computer. I typed it in finder and those are the files I got. I typed it into terminal too while I had citra open as well.

I can run my games once but after I try to play it again it just quits unexpectedly
citra_log.txt (5.7 KB)

System Information for Support

Client Version                                Canary 1848 HEAD-c997347
Operating System                              macOS 10.15
CPU                                           Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz
Graphics API                                  OpenGL ?
Graphics Renderer                             ?
CPU JIT                                       [ ]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • CPU JIT should be enabled for the best performance. Please enable this option.
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

None of that worked
citra_log.txt (5.7 KB)

System Information for Support

Client Version                                Canary 1848 HEAD-c997347
Operating System                              macOS 10.15
CPU                                           Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz
Graphics API                                  OpenGL ?
Graphics Renderer                             ?
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

Alright I will do that

turn off shader cache to see if that helps

Oh it works fine now. I feel stupid

Thank you for the help

I can run my games once but after I try to play it again it just quits unexpectedly and I had tried reinstall the game and Enable CPU JIT. citra_log.txt (4.5 KB)

I did not find anything wrong in your log file. Please wait for a moderator to assist.

Alright thank you for the replay.

Hi, please try this:

  1. Open Citra then go to File->Open Citra Folder
  2. Open shaders folder then delete the opengl folder if it is there.
  3. Emulation->Configure… then click on Graphics on the left
  4. Click on the Advanced tab and turn on Accurate Multiplication

The Disk Shader Cache currently has a bug when Accurate Multiplication is turned off causing it to load all shaders slowly from zero every time you start the game and makes the precompiled cache extrememly large + the RAM usage skyrockets until you crash.

Hi , So I have done " then click on Graphics on the left" and “turn on Accurate Multiplication”. I don’t know how to do 1,2 and 3.

Never mind I have done 1 and 2

What’s the issue? The steps are pretty straightforward. Click on file->select Open Citra Folder. That should open up a folder that contains a bunch of other folders, including a shaders folder. Inside the shaders folder, there’ll be an opengl folder. Delete this folder.

Yes, I have done it but now it shows a White screen shows when my game opens.

Please upload another log file

citra_log.txt (15.5 KB)

System Information for Support

Client Version                                Canary 1852 HEAD-af546de
Operating System                              macOS 10.15
CPU                                           Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz
Graphics API                                  OpenGL ?
Graphics Renderer                             AMD Radeon R9 M380 OpenGL Engine
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

  • Due to AMD’s poorly optimized OpenGL driver, you may experience slowdowns.