Mario Kart 7 Has A Fatal Error

Citra Support
#1

Issue:
Mario Kart 7 has a fatal error as soon as I try to use it. If I click continue on the popup, in gets stuck on the loading screen.

System Information

  • Operating System: Windows 10
  • CPU: Intel® Core™ i5-7300HQ CPU @ 2.50GHz, 2496 Mhz, 4 Core(s), 4 Logical Processor(s)
  • GPU: Intel® HD Graphics 630 and NVIDIA GeForce GTX 1050
  • Citra Version: Citra Canary 1714
  • Game: Mario Kart 7
  • Screenshot of Issue:
    image
    image1920×1080 179 KB

Diagnostic Log
citra_log.txt (19.5 KB)

#2

System Information for Support

Client Version                                Canary 1714 HEAD-2994a85
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i5-7300HQ CPU @ 2.50GHz
OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce GTX 1050/PCIe/SSE2
OpenGL Version                                3.3.0
GPU Driver Version                            398.36
Enable CPU JIT                                [x]
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

#3

I also had the same issue!
When i first downloaded it, it was working perfectly fine but now when i try to play it, my whole screen frozes n nothing works for about 1 minute. For some reason, it shows that the compatibility is “Not Tested”, well it was from the time when i downloaded the game. But I found out that on the Citra website, it says “Okay”. Well either this file is not the correct one or idk. So I need ur help

#4

Well, there’s you issue.
Stay away from those shady websites, downloading games is illegal and piracy is not supported by Citra of course.
Just obtain the game legally from the eShop or any retailer (I recommend getting it second hand) and dump it with your 3DS or a friends console. It’s easy and you have a very much higher chance that the game is running just fine in the end.


#5

Okay thanks pal, ill do that