Mario & Luigi Paper Jam Bros. Kiosk Demo: Error on startup

Issue:
I’m trying to run a decrypted dump of the Mario & Luigi: Paper Jam Bros. kiosk demo. It immediately spits out “A fatal error occurred” and while it does offer the option to continue, it just stays on a black screen indefinitely.

System Information

  • Operating System: Windows 10
  • CPU: Intel(R) Core™ i5-6400 CPU @2.70GHz 2.71 GHz
  • Citra Version (found in title bar): Citra Canary 2009
  • Game: Mario & Luigi: Paper Jam Bros. Kiosk Demo

Diagnostic Log
citra_log.txt (22.8 KB)

System Information for Support

Client Version                                Canary 2009 HEAD-3565e9d
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i5-6400 CPU @ 2.70GHz | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 530
GPU Driver Version                            27.20.100.9316
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • The CPU Clock percentage is not 100%. You may experience unexpected game speed.

Looks like a corrupted ROM. You’ll need to redump your game. Please refer to our game dumping guides:

Dumping Game Cartridges
Dumping Installed Titles

Make sure your GM9 is up to date and that you have enough free storage space available on your SD-Card to perform the dump.

citra_log.txt (14.5 KB)
Dumped using godmode9. Error still happened. Here’s the new log.

System Information for Support

Client Version                                Canary 2009 HEAD-3565e9d
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i5-6400 CPU @ 2.70GHz | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 530
GPU Driver Version                            27.20.100.9316
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

Try launching your dump on a portable Citra version instead. See if the issue remains:

Go to Download Citra - Citra and select Manual download. Then under Nightly Build, click on your operating system’s icon to the right of the latest build available to download the build.
Extract it (.7z can be extracted using Winrar or 7zip) and put it where ever you wish. Inside the extracted mingw folder, create a folder called user. This Citra should now store all of its config, save files and such inside of this user folder.
Check to make sure that this user folder is in the same folder that contains citra-qt(.exe)
Now run the citra-qt executable found inside of the mingw folder and run your game. If the game crashes once again, upload a log file using this Citra version.