MH4U closes after loading a save file

Citra Support
1

After the last update, everytime I select a save file to load, or try to create a new character, the game freezes on the loading screen and Citra closes.

System Information

  • Operating System: Windows 10
  • CPU: Intel(R) Core™ i3-7020U
  • GPU: Intel(R) HD Graphics 620
  • Citra Version (found in title bar): Citra Nightly 2028
  • Game: Monster Hunter 4 Ultimate
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (933 Bytes)

2

No game was booted in your log. If you are experiencing a crash then do not open citra again until after you posted the log as it gets purged when you reopen citra.
For more information, see How to Upload the Log File

3

citra_log.txt (118.8 KB)

4

System Information for Support

Client Version                               Nightly 2028  HEAD-1d4d421
Operating System                             Windows 10 Version 22H2 (Build 19045.3570)
CPU                                          Intel(R) Core(TM) i3-7020U CPU @ 2.30GHz | AVX2 | FMA
Graphics API                                 OpenGL 4.3.0
Graphics Renderer                            Intel(R) HD Graphics 620
GPU Driver Version                           25.20.100.6444
CPU JIT                                      [x]
Hardware Shader                              [ ]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [ ]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics
  • The CPU Clock percentage is not 100%. You may experience unexpected game speed.
5

citra_log.txt (91.5 KB)

6

System Information for Support

Client Version                               Nightly 2028  HEAD-1d4d421
Operating System                             Windows 10 Version 22H2 (Build 19045.3570)
CPU                                          Intel(R) Core(TM) i3-7020U CPU @ 2.30GHz | AVX2 | FMA
Graphics API                                 OpenGL 4.3.0
Graphics Renderer                            Intel(R) HD Graphics 620
GPU Driver Version                           31.0.101.2125
CPU JIT                                      [x]
Hardware Shader                              [ ]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [ ]

I did not find anything wrong in your log file. Please wait for a human moderator to assist.

7

I’ve been trying some solutions that I found on different threads and nothing is working. The same issue is happening with MH Generations, other games work fine.

8

I had this same issue yesterday what I did to fix it was swap from openGL to Vulkan

10

No game was booted in your log. If you are experiencing a crash then do not open citra again until after you posted the log as it gets purged when you reopen citra.
For more information, see How to Upload the Log File

11

No game was booted in your log. If you are experiencing a crash then do not open citra again until after you posted the log as it gets purged when you reopen citra.
For more information, see How to Upload the Log File

12

A recent fix for OpenGL has been merged but usually Vulkan is faster so you probably don’t want to switch back.

13

Just switched to Vulkan and it still doesn’t work. I don’t know what else to try.

14

Make sure Citra is updated before you try again.