Mhxx game image freezes at loading screen

MHXX IMAGE FREEZES AT LOADING SCREEN AFTER CHARCATER SELECTION

I load the character and the game image freezes at the loading screen, but i can still hear the game and notice Im

controlling it, but the image freezes.citra_log.txt (30.6 KB)

System Information

  • Operating System: Windows 10 64bits
  • CPU: Intel Core i7-4500U 1.80GHz 2.40GHz
  • GPU: Intel HD Graphics 4400 / AMD Radeon HD 8850M
  • Citra Version: 1760 Cannary
  • Game: Monster Hunter XX

System Information for Support

Client Version                                Canary 1760 HEAD-a9574d4
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4400
GPU Driver Version                            20.19.15.4531
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • You have cheats enabled. This might cause weird behaviour or crashes. Please disable them and retest if your game is experiencing bugs or crashes.

didn’t worked, and the cheat was the 60 FPS one, but I deactivated it already

GPU Driver Version: Build 20.19.15.4531

This driver is outdated, you need to update.

Download win64_15.40.45.5126.zip from https://downloadcenter.intel.com/download/29474/Intel-Graphics-Driver-for-Windows-15-40-?product=75460
direct link: https://downloadmirror.intel.com/29474/a08/win64_15.40.45.5126.zip

then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

Also do this:

  1. File->Open Citra Folder
  2. Open shaders folder then delete the opengl folder
  3. Emulation->Configure... then click on Graphics on the left
  4. Click on the Advanced tab and turn on Accurate Multiplication

The Disk Shader Cache currently has a bug when Accurate Multiplication is turned off causing it to load all shaders from zero every time you start the game and makes the precompiled cache extrememly large + the RAM usage skyrockets until you crash.

You can enable Disk Shader Cache afterwards

Did all the steps, but I still have image stuck at LOADING screen, I can even listen to my character speaking with npcs and eveything, but not a image from it.citra_log.txt (35.5 KB)

System Information for Support

Client Version                                Canary 1760 HEAD-a9574d4
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4400
GPU Driver Version                            20.19.15.5126
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

I see, try these two builds and see if one of them works:
https://github.com/citra-emu/citra-nightly/releases/tag/nightly-861
https://github.com/citra-emu/citra-nightly/releases/tag/nightly-860

Intel HD 4400 is a problematic GPU which relied on the “AMD hack” to function correctly in some games but that hack also broke others :confused:

This problem will go away in 10+ years when people upgrade their computers. We no longer see people using like Intel Pentium 166 or Pentium III etc. (CPUs from the 1990s) so I would guess in like 2030 and up we won’t see people still using CPUs from the mid 2010s :stuck_out_tongue:

Lol I see, I had a Pentium III or IV back those years( I borned at 1990), but by the way, what about my AMD RADEON HD 8850M? Citra doesn’t work with AMD cards? Im trying to set up this game at this notebook so my gf could play with me, it runs perfect on my other notebook(its a Predator HELIOS 300 ACER with 1060GTX)

PS: I’m gonna try those old builds as you recommended;

It should work but unfortunately Radeon performs poorly in OpenGL in Windows. You would need to like dual boot Linux (e.g Ubuntu) to get more performance.


It worked now!!! I just updated my AMD GPU with this driver https://www.amd.com/pt/support/graphics/amd-radeon-hd/amd-radeon-hd-8000m-series/amd-radeon-hd-8850m-series-gpu

But… The fps seens very low… around 15-23, there would be something I could do to fix it?

citra_log.txt (57.8 KB)

System Information for Support

Client Version                                Canary 1760 HEAD-a9574d4
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz
Graphics API                                  OpenGL 3.3.1
Graphics Renderer                             AMD Radeon R9 M200X Series
GPU Driver Version                            20.5.1 27.20.1017.1011
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • Due to AMD’s poorly optimized OpenGL driver, you may experience slowdowns.

ohh… so there’s nothing else I could do?

Like I mentioned in my last post, you can try Linux. Most people get like twice the performance or more when they switched.

Here is an example how to install Ubuntu on another drive:

You can of course install it alongside Windows, it’s up to you.