Monster Hunter 4 Ultimate Black screen issue

Citra Support
#1

Issue:
When I try to run the game it says it’s loaded and then goes onto a completely black screen. It worked the first time I opened it and then did the black screen after asking to use an SDcard

System Information

  • Operating System: Windows 10 Home
  • CPU: Intel(R) Core™ i-7 2600 CPU @ 3.40GHz
  • GPU: NVIDIA GeForce GTX 1050 Ti
  • Citra Version : Citra Canary 1992
  • Game: Monster Hunter 4 Ultimate
  • Screenshot of Issue (include the full Citra window including titlebar):
    image
    image1440×900 42.3 KB

Diagnostic Log
citra_log.txt (157.9 KB)

#2

System Information for Support

Client Version                                Canary 1992 HEAD-9a40f51
Operating System                              Windows 10 (10.0)
CPU                                                   Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz | AVX
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             GeForce GTX 1050 Ti/PCIe/SSE2
GPU Driver Version                            457.09
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#3

Please update your GPU drivers: NVIDIA DRIVERS GeForce Game Ready Driver WHQL
Make sure to select a Custom Installation in the installer and then select a “Clean Installation”. You can leave the rest of the settings at default.

#4

That didn’t work. Thank you for the suggestion though

#5

Please upload another log file.

#7

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#8

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#9

citra_log.txt (16.6 KB)

#10

System Information for Support

Client Version                                Canary 1997 HEAD-ff25085
Operating System                              Windows 10 (10.0)
CPU                                                   Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz | AVX
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             NVIDIA GeForce GTX 1050 Ti/PCIe/SSE2
GPU Driver Version                            472.12
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#11

Please try out a portable Citra build to rule out any issues with your current Citra set-up and issues in appdata:

Go to Download Citra - Citra and select Manual download. Then under Nightly Build, click on your operating system’s icon to the right of the latest build available to download the build.
Extract it (.7z can be extracted using Winrar or 7zip) (.tar.gz can be extracted natively on MacOS) and put it where ever you wish. Inside the extracted mingw folder, create a folder called user. This Citra should now store all of its config, save files and such inside of this user folder.
Check to make sure that this user folder is in the same folder that contains citra-qt(.exe)
Now run the citra-qt executable found inside of the mingw folder and run your game.

#12

This worked. Thank you!