Monster Hunter 4 Ultimate stuck at black screen

Citra Support
#1

Issue:
Previously, MH4U ran smoothly with 30 FPS as the lowest. After the Dah’ren Mohran encounter and exploring the town, my computer automatically restarted (probably due to an overheated CPU). From then on, the game has been stuck on a black screen, with frames ranging from 60FPS at 100% Speed to as little as 3FPS at 4% Speed. Can anyone offer solutions to this?

System Information

  • Windows 10
  • Intel® Core™ i7-3930K
  • NVIDIA GeForce GTX 550Ti
  • Citra Nightly 1372
  • Monster Hunter 4 Ultimate
  • Screenshot of Issue (include the full Citra window including titlebar):
    Screenshot%20(7)
    Screenshot (7).jpg3840×1249 1.26 MB

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (76.4 KB)
In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

#2

System Information for Support

Client Version                                Nightly 1372 HEAD-35690e3
OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce GTX 550 Ti/PCIe/SSE2
OpenGL Version                                3.3.0
GPU Driver Version                            388.73
Enable Hardware Renderer                      [ ]
Enable Hardware Shader                        [ ]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from NVIDIA’s website. https://www.nvidia.com/Download/index.aspx
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
#3

Enable Hardware Renderer and Hardware Shader.

#4

I have now enabled both the Hardware Renderer and the Hardware Shader, but the problem still hasn’t changed.

#5

Upload a new log, might contain new information.

#6

Here you go, hope this helps:
citra_log.txt (21.1 KB)

#7

System Information for Support

Client Version                                Nightly 1372 HEAD-35690e3
OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce GTX 550 Ti/PCIe/SSE2
OpenGL Version                                3.3.0
GPU Driver Version                            391.35
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

#8

Hm, try reset all settings: Emulation->Configure->Reset All Settings post a new screenshot on the new black screen, wondering if it says like 0fps, 0%/100% speed, nan ms.

#9

Here’s the screenshot and the log itself

Screenshot%20(8)
Screenshot (8).jpg3840×1249 1.27 MB

citra_log.txt (21.1 KB)

#10

System Information for Support

Client Version                                Nightly 1372 HEAD-35690e3
OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce GTX 550 Ti/PCIe/SSE2
OpenGL Version                                3.3.0
GPU Driver Version                            391.35
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from NVIDIA’s website. https://www.nvidia.com/Download/index.aspx
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
#11

Hm, at this point I think it’s corrupted. Try redump using the guides and make sure you have enough free space on your SD card.
https://citra-emu.org/wiki/dumping-game-cartridges
https://citra-emu.org/wiki/dumping-installed-titles