Monster hunter XX - game freezes on character creation

Issue: I haven’t started the game yet. It keeps freezing on the character creation on new game. I cannot progress to the next step after choosing eye color. Am I missing something?

System Information

  • Operating System: Windows 10 Pro 64-bit
  • CPU: Intel® Core™ i3-6006U CPU @ 2.00GHz 2.00GHz
  • GPU: Intel® HD Graphics 520
  • Citra Version (found in title bar): Citra Nightly 1629
  • Game: Monster Hunter XX (Japan)citra_log.txt (6.6 KB)
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

I did not find anything wrong in your log file. Please wait for a moderator to assist.

It looks like you accidentally reopened Citra before uploading the log. The log gets cleared every time you open Citra. Have the log folder open in the background first before closing Citra then immediately upload a new log.

Yeah, sorry. Thanks for the update. Here is the log.

citra_log.txt (50.9 KB)

System Information for Support

Client Version                                Nightly 1629 HEAD-1bb2057
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i3-6006U CPU @ 2.00GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 520
GPU Driver Version                            26.20.100.7262
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

btw, CitraBot’s reccomendations is not working either. It just keeps me in the “Launching Game” loop.

GPU Driver Version: 26.20.100.7262

This driver is outdated, you need to update.

Download and install igfx_win10_100.8853.exe from: https://downloadcenter.intel.com/download/29957/Intel-Graphics-Windows-10-DCH-Drivers?product=91157
direct link: https://downloadmirror.intel.com/29957/a08/igfx_win10_100.8853.exe

If you cannot install 8853 right away, downgrade to 6373 first:

Download win64_25.20.100.6373.zip from https://downloadcenter.intel.com/download/28289/Intel-Graphics-Driver-for-Windows-10
direct link: https://downloadmirror.intel.com/28289/a08/win64_25.20.100.6373.zip

then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

Also do this:

  1. Open Citra then go to File->Open Citra Folder
  2. Open shaders folder then delete the opengl folder if it is there.
  3. Emulation->Configure... then click on Graphics on the left
  4. Click on the Advanced tab and turn on Accurate Multiplication

The Disk Shader Cache currently has a bug when Accurate Multiplication is turned off causing it to load all shaders slowly from zero every time you start the game and makes the precompiled cache extrememly large + the RAM usage skyrockets until you crash.

Hi, I was able to fix the issue by resetting all the configuration and I was able to play the game yesterday. It was working like the console itself. But since today, there was an update for the Citra, Everything is slow. I adjusted the configuration again and its still slow. I need help.

Here is the log:

citra_log.txt (43.0 KB)

System Information for Support

Client Version                                Nightly 1630 HEAD-2e0ce86
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i3-6006U CPU @ 2.00GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 520
GPU Driver Version                            26.20.100.7262
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • You have cheats enabled. This might cause weird behaviour or crashes. Please disable them and retest if your game is experiencing bugs or crashes.

Please follow my instructions to update the drivers first.