My citra closes after playing for a few minutes

Citra Support
#1

I open my citra, open pokemon y, play for a few minutes maybe 15 and it closes by itself without any error messages or not responding.

System Information

  • Operating System: Windows 10
  • CPU: IntelCore i3-3217U 1.80GHz
  • GPU: Intel HD Graphics 4000
  • Citra Version: 2098 but I downgraded to 2097 that yesterday was working normally but it continues anyway
  • Game: Pokemon Y
    citra_log.txt (707.8 KB)
#2

No game was booted in your log. If you are experiencing a crash then do not open citra again until after you posted the log as it gets purged when you reopen citra.
For more information, see How to Upload the Log File

#3

System Information for Support

Client Version                               Canary 2097   HEAD-17a444c
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz | AVX
Graphics API                                 OpenGL 3.3.0
Graphics Renderer                            Intel(R) HD Graphics 4000
GPU Driver Version                           10.18.10.5161
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [ ]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • Please enable the Vsync option if you are experiencing screen tearing.
#4

my drivers are updated

#5

Because your iGPU has driver bugs, you’ll need to use an older version of Citra in order to prevent random freezing and crashing from occurring until you upgrade your hardware:
Download citra-windows-mingw-20191214-ddb7ead.7z from Release nightly-1392: Merge pull request #5020 from jroweboy/dynamic-mf · citra-emu/citra-nightly · GitHub
Extract it using Winrar or 7zip. Put the extracted folder anywhere you want. Now run citra-qt.exe from the folder and run your game.