My Citra Keeps crashing when I click the game

Fageyboy12 · May 31, 2020, 11:43am

I just installed Citra today. I got a Pokemon Omega Ruby file and when I click it, it won’t load. Below is a copy of my log file.
Help Me!!
citra_log.txt (6.0 KB)

CitraBot · May 31, 2020, 11:43am

System Information for Support

Client Version                                Nightly 1552 HEAD-7dc472a
Operating System                              Windows 10 (10.0)
CPU                                                 Intel(R) Pentium(R) CPU  N3710  @ 1.60GHz
Graphics API                                  OpenGL ?
Graphics Renderer                             ?
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

Fageyboy12 · May 31, 2020, 11:52am

This is my Log File Now
citra_log.txt (4.0 KB)

CitraBot · May 31, 2020, 11:52am

I did not find anything wrong in your log file. Please wait for a moderator to assist.

tywald · May 31, 2020, 12:11pm

Hi, do this:

Open Citra then go to File->Open Citra Folder
Open shaders folder then delete the opengl folder if it is there.
Emulation->Configure... then click on Graphics on the left
Click on the Advanced tab and turn on Accurate Multiplication

The Disk Shader Cache currently has a bug when Accurate Multiplication is turned off causing it to load all shaders slowly from zero every time you start the game and makes the precompiled cache extrememly large + the RAM usage skyrockets until you crash.

If that doesn’t work, turn off Hardware Renderer then try start the game and upload a new log after you close Citra. Maybe we will get more information.

Fageyboy12 · May 31, 2020, 5:53pm

Hi. Now it launches but then the screen goes black. Here is my log file again:
citra_log.txt (2.5 MB)

CitraBot · May 31, 2020, 5:53pm

System Information for Support

Client Version                                Nightly 1553 HEAD-81a1e56
Operating System                              Windows 10 (10.0)
CPU                                                 Intel(R) Pentium(R) CPU  N3710  @ 1.60GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 405
GPU Driver Version                            20.19.15.4531
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

Fageyboy12 · May 31, 2020, 5:59pm

I HAVE A SCREENSHOT

YOU CAN SEE MY FPS ETC.

tywald · May 31, 2020, 7:47pm

You have a lot of memory read/write errors which is a sign of a corrupted rom. Redump the game using the guides below and have at least 4GB free space on your Nintendo 3DS’s SD card: