My citra speed and fps dropped to 0 when i loaded my rom today

issue
I downloaded my citra on 5th feb and today(6th feb) when i tried to load my game the speed and FPS dropped to 0.

System Information

  • Operating System: windows 10

  • CPU: Intel® core™ i7-3537U CPU @ 2.00GHz, 2501 Mhz, 2 Core(s), 4 Logical Processors

  • GPU: intel® HD Graphics 4000

  • Citra Version (found in title bar): citra nightly 1415

  • List item

  • Game: Pokemon VX

  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping. citra_log.txt (771.7 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                                Nightly 1415 HEAD-eb0364d
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 4000
OpenGL Version                                3.3.0
GPU Driver Version                            10.18.10.4358
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. https://downloadcenter.intel.com/product/80939/Graphics-Drivers
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

how can i enable accurate multiplication?

The game is now working thank you very much.

i have the same issue as mentioned above.
system info:

  • Operating System: windows 10
  • CPU: Intel® Core™ i3-3220 CPU @ 3.30GHz (4 CPUs), ~3.3GHz
  • GPU: Full Device (POST)
  • Citra Version (found in title bar): citra nightly 1548
  • Game: Pokemon X
    citra_log.txt (3.1 MB)
    please tell what is the problem…

System Information for Support

Client Version                                Nightly 1548 HEAD-51dfc46
Operating System                              Windows 10 (10.0)
CPU                                                   Intel(R) Core(TM) i3-3220 CPU @ 3.30GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 2500
GPU Driver Version                            10.18.10.4252
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [ ]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [ ]
System Region                                 -1
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. https://downloadcenter.intel.com/product/80939/Graphics-Drivers
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • LLE Audio is designed for debugging purposes. Using this option will slow down your game. Try changing to HLE audio.
  • You have cheats enabled. This might cause weird behaviour or crashes. Please disable them and retest if your game is experiencing bugs or crashes.

i tried the methods you told me, it worked but now my saved file doesn’t load. it shows an error and a pop up appears, it asks to continue or abort, if i abort then it takes me to the main screen and if i continue it drops fps to 0 system info:

  • Operating System: windows 10
  • CPU: Intel® Core™ i3-3220 CPU @ 3.30GHz (4 CPUs), ~3.3GHz
  • GPU: Full Device (POST)
  • Citra Version (found in title bar): citra nightly 1548
  • Game: Pokemon X
    citra_log.txt (60.2 KB)

System Information for Support

Client Version                                Nightly 1548 HEAD-51dfc46
Operating System                              Windows 10 (10.0)
CPU                                                   Intel(R) Core(TM) i3-3220 CPU @ 3.30GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 2500
GPU Driver Version                            10.18.10.5129
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [ ]
System Region                                 -1
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

its updated to the latest drivers

I did not find anything wrong in your log file. Please wait for a moderator to assist.

I did not find anything wrong in your log file. Please wait for a moderator to assist.

I did not find anything wrong in your log file. Please wait for a moderator to assist.

I did not find anything wrong in your log file. Please wait for a moderator to assist.

i have the same 0 fps and speed problem please help me.
my logcitra_log.txt (16.7 KB)

System Information for Support

Client Version                                Canary 1852 HEAD-af546de
Operating System                              Windows 10 (10.0)
CPU                                                  Intel(R) Core(TM) i3-3227U CPU @ 1.90GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4000
GPU Driver Version                            10.18.10.4252
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

which is the best driver?

Download win64_15.33.51.5146.zip (direct link) from https://downloadcenter.intel.com/download/29802/Intel-Graphics-Driver-for-Windows-15-33-?product=72057

Then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

After you’ve done so, please go to emulation>configuration>general>reset all settings.

I downloaded citra canary on November 9th and it has been working fine since then besides crashing when there is too much going on in my computer. However, today I tried to load pokemon alpha sapphire and the speed drops to 0% and stays at a black screen.

Operating System:Windows 10
CPU: Intel Core i7-3537U CPU @ 2.00GHz 2.50Ghz
GPU: Intel HD Graphics 4000
Citra version: Citra Canary 1866
Game: Pokemon Alpha Sapphire
Screenshot:


Log:citra_log.txt (18.0 KB)

System Information for Support

Client Version                                Canary 1866 HEAD-d355324
Operating System                              Windows 10 (10.0)
CPU                                                  Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4000
GPU Driver Version                            10.18.10.4358
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

Thanks it works now!