My citra stopped playing a while ago and no matter what the game is it is still mute, despite having uninstalled and installed it, it remains the same and the sound configuration is at 100%

Issue:
the citra does not emit sound

System Information

  • Operating System:
  • CPU:
  • GPU:
  • Citra Version (found in title bar):
  • Game:
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

Go to Emulation > Configure > Audio and check the Volume slider is at 100%