Such as the topic, is a double click to open, the mouse there a few circles there is no response, there is no error or anything like that, that is, in addition to the symbolic turn of a few circles there is no response, as if I have not clicked, C++ I also installed, what is the problem?
In order for us to provide better support, we need to see the log generated by yuzu. This guide will walk you through how you can obtain the log file: Getting Log Files - yuzu
Confirm with them no third party antivirus is on their windows that could cause potential conflict or if their antivirus has folder exception add both folders mentioned below.
Another things they can try is have them fully delete %localappdata%\yuzu\ and %appdata%\yuzu\ and run installer again for a full reinstall.
If it still happens see if reinstalling - repairing the visual c redist mentioned on the Downloads - yuzu page helps any