My game crashed and got black screen

Citra Support
#1

Issue:
My game crashed and got black screen, music is still running but I cannot do anything

System Information

  • Operating System: Windows 10 Pro 64bit
  • CPU: Intel(R) Core™ i5-10400
  • GPU: NVIDIA GEFORCE GTX 1660 SUPER
  • Citra Version (found in title bar): Citra Hack RENDERED - 08-06-19
  • Game: 0450 - Pokemon X (Europe) (En,Ja,Fr,De,Es,It,Ko) Decrypted
  • Screenshot of Issue (include the full Citra window including titlebar):
    image
    image1920×1041 11.1 KB

Diagnostic Log
citra_log.txt (81.3 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

My citra stopped working please help me
#2

System Information for Support

Client Version                                 HEAD-ac45707
Operating System                              null
CPU                                           null
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             GeForce GTX 1660 SUPER/PCIe/SSE2
GPU Driver Version                            457.51
CPU JIT                                       [x]
Hardware Renderer                             [ ]
Hardware Shader                               [ ]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
#3

We only give support for Nightly and Canary.