My game just crashes and closes citra as soon as i try and open it

Citra Support
1

whenever i try and open it it just crashes and closes

System Information

  • Operating System: Windows 10 Home
  • CPU: intel® Core™ i5-8250U
  • GPU: Intel® UHD Graphics 620
  • Citra Version: nightly
  • Game: randomized pokemon ultramoon

Diagnostic Log
citra_log.txt (14.5 KB)

2

System Information for Support

Client Version                                Nightly 1440 HEAD-590099a
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) UHD Graphics 620
OpenGL Version                                3.3.0
GPU Driver Version                            25.20.100.6373
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • System configuration block 0xA0001 appears to be corrupted. Please attempt the steps outlined in our FAQ https://citra-emu.org/wiki/faq/
  • System configuration block 0xA0002 appears to be corrupted. Please attempt the steps outlined in our FAQ https://citra-emu.org/wiki/faq/
  • System configuration block 0x70001 appears to be corrupted. Please attempt the steps outlined in our FAQ https://citra-emu.org/wiki/faq/
  • System configuration block 0xB0000 appears to be corrupted. Please attempt the steps outlined in our FAQ https://citra-emu.org/wiki/faq/
3

how do i do that?
i am new to citra

4

Delete %appdata%/Citra/user/nand/data/00000000000000000000000000000000/sysdata/00010017/00000000/config