My game keeps crashing at the entrance of the game in pokemon

crash/blackscreen when 0 speed and 0 fps:
Enter a description of your issue here, in full detail.
My game keeps crashing when its the opening of the game in pokemon Y and when i start calling the professor in pokemon ultra sun. then the game just freezes and i cant do anything.

System Information

  • Operating System: Microsoft Windows 10 Home
  • CPU: Intel(R) Core™ i7-8565U CPU @ 1.80GHz, 1992 Mhz, 4 Core(s), 8 Logical Processor(s)
  • GPU: Intel Graphics
  • Citra Version (found in title bar): Citra Nightly 1846
  • Game: Pokemon Y and Pokemon Ultra Sun
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt (30.9 KB)

In order to save a copy of the log, follow this guide:

GL_VERSION: 4.3.0 - Build
^ This driver is out of date. To update, download and install gfx_win_101.2115.exe from Intel® 6th-10th Gen Processor Graphics - Windows
Mirror download:

Let me know if you encounter any issues during the installation.

Additionally, you should be using in-game save files to load your data, not save states. Save states are a lot more unstable, and should only be used within single gaming sessions, not beyond them.