My game keeps crashing

Citra Support
#1

Issue:
I’ve tried almost everything and it doesn’t work

System Information

  • Operating System: Windows 10
  • CPU: AMD Athlon Gold 3150U with Radeon Graphics
  • GPU: AMD Radeon™ Vega 3 Graphics
  • Citra Version (found in title bar): Citra Nightly 1706
  • Game: Pokemon Ultra Sun
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (3.6 MB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

#2

System Information for Support

Client Version                                Nightly 1706 HEAD-6e16081
Operating System                              Windows 10 (10.0)
CPU                                           AMD Athlon Gold 3150U with Radeon Graphics      | AVX2 | FMA
Graphics API                                  OpenGL 3.3.1
Graphics Renderer                             AMD Radeon(TM) Graphics
GPU Driver Version                            21.4.1 27.20.21002.112
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [ ]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [ ]
System Region                                 -1
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

  • Due to AMD’s poorly optimized OpenGL driver, you may experience slowdowns.
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • You have cheats enabled. This might cause weird behaviour or crashes. Please disable them and retest if your game is experiencing bugs or crashes.
#3

Try turn off the cheats as you have a lot of memory read/write errors which can be caused by cheats.